Have peace of mind and relax, knowing you have a tailored policy that’s right for you. Enjoy some of the best coverage available, and get it instantly online – no fuss, no stress.
Who is initio?
Initio is a New Zealand owned online house and contents insurance provider. We love being online, but you can still get hold of us via phone or email. What you wont get is the run-around from a call centre – we pride ourselves on personally answering our phones and emails. We’re setting a new standard for insurance; putting you, our customers, first.
Who backs us?
We’re underwritten by New Zealand’s largest insurer, Lumley, a business division of IAG New Zealand Limited. This means you can rest assured knowing that no matter what happens, your property is in good hands. Learn more about IAG’s financial strength rating.
What happens if I need to make a claim?
You see value from your insurance cover when it comes time to make a claim, and that’s why we make it easy. At initio we take each claim seriously, and should you suffer a loss, we are here to help. You can easily lodge a claim online, but if you prefer email or phone support, our team is happy to assist. Find out contact details here.