Claiming with initio

When you need to claim, initio keep it simple. We take claims seriously, and are here to help.

Lodge a claim

Simply lodge your claim online, and we'll keep you updated on the progress.

When you claim online, we’ll confirm the details and keep you updated along the way. We’re setting a new standard for insurance by putting you, our customer, first.

Who is initio insurance

I've lodged a claim... what now?

We’ve seen a lot of claims, and have some good practical advice around what to do. With that in mind we’ve compiled a list of common claims experiences and some useful tips to help you…

Earthquake Information

Your policy includes cover for Natural Disasters. These claims are lodged via the Earthquake Commission. To make a claim or find out more about what you are covered for, click the link below.

From our customers

We have been a client of initio for over a year, now. Initio has saved us money and we like the user friendly website. It is only when something goes wrong, that you find out how good an insurance is: We did have a wilful damage claim and it was settled promptly and efficiently. We can recommend initio to all property investors.