Claiming with initio

When you need to claim, initio keep it simple. We take claims seriously, and are here to help.

Lodge a claim

Simply lodge your claim online, and we'll keep you updated on the progress.

When you claim online, we’ll confirm the details and keep you updated along the way. We’re setting a new standard for insurance by putting you, our customer, first.

I've lodged a claim... what now?

We’ve seen a lot of claims, and have some good practical advice around what to do. With that in mind we’ve compiled a list of common claims experiences and some useful tips to help you…

Earthquake Information

Your policy includes cover for Natural Disasters. These claims are lodged via the Earthquake Commission. To make a claim or find out more about what you are covered for, click the link below.

From our customers

I checked out a few of the major insurers before I found initio landlord insurance. The thing I love about initio was that I didn't have to waste time giving my personal information upfront, and then have to deal with someone on the phone. Initio gave me an instant quote online, which was the best price I had seen. Its simple, quick and very competitive! I would recommend to anyone.