Getting in touch with us

We are all about online insurance so we can better understand your query if you send us an email or chat with us online (see the green button at the bottom right of screen). But do feel free to give us a call.

0800 763 929

From Overseas:
+64 7 929 4126




Claims can be lodged and you can follow progress on your Initio dashboard.  But you can also get hold of us using the following:


Claims Assistance (monday-friday 8.30-5.00):
0800 763 929

Claims Emergency Only (IAG after hours)
0800 560 333



By Mail:
PO Box 19497, Hamilton

In Person:
6 Garden Place, Hamilton