We would love to hear from you.
We’re all about online insurance, so we can better understand your query if you send us an email or chat with us online (see the green button at the bottom right of screen). But do feel free to give us a call.
General enquiries
By email: info@initio.co.nz
By phone 0800 763 929
From overseas +64 7 929 4126
To make a claim
Claims can be lodged and you can follow progress on your initio dashboard.
But you can also get hold of us using the following:
By email claims@initio.co.nz
By phone (Monday – Friday 8.30 – 5.00) 0800 763 929
Claims Emergency Only (IAG after hours) 0800 560 333
Other contact info
By mail PO Box 19497, Hamilton
In person 6 Garden Place, Hamilton