Landlord claims

Protecting your rental property from crime

As a landlord, you work hard to provide safe and comfortable homes for your tenants. But were you aware that a significant portion of rental-related claims stem from criminal activity? In 2023, 14% of the claims we processed at initio were related to criminal actions, such as malicious damage,… Learn more

How to claim for intentional vandalism by tenants

Found deliberate damage at your rental property? Don’t worry, your Initio landlord insurance policy covers up to $25,000 of deliberate damage by tenants. If you’ve found holes in walls, smashed windows, graffiti etc, please follow our below steps. What you need to do 1. Take photos of the damage… Learn more

Can I hold my tenant responsible for damage?

The answer is, it depends. There are circumstances where a tenant is considered liable, but this can be a little murky. Let’s have a quick look at some key parts of the 2019 Residential Tenancies Act for insights into how you may experience it as a… Learn more

Understanding the Gluckman Meth Report

The Government recently commissioned Sir Peter Gluckman to prepare a report on meth. The report identified that in other countries meth investigations focused on identifying meth labs, and that the New Zealand approach is to hold meth labs and meth smoking to the same standard. This has caused a… Learn more

What do I do after a positive meth test?

Finding out your property is contaminated with meth can be scary. Here’s a quick few tips to helping you through making and managing a claim. Step 1: Get a detailed composite test If you’ve detected meth at your property it’s likely this was from a base-level composite test, or with… Learn more