Specialist Cover for Landlords

The risks associated with being a Landlord and owning a Rental Property means that you need a tailored Landlord insurance policy that is just for you.

Get Landlord Cover

Enjoy some of the best policy coverage and claims management available to Landlords.

Initio provides an all-in-one cover for the rental property and the extra risks you take on as a landlord, such as a tenant deliberately damaging your property.

The only real value you see from your insurance cover is at claim time, and that’s why we make it easy.

Here are some of the great features of the Initio policy

Full replacement Dwelling

Cover up to Sum Insured
Excess is your choice of $400 / $650 / $1,150 / $2,000

Major Malicious Damage by Tenant (Fire & Explosion)

Cover up to Sum Insured
Excess greater of $500 or your chosen excess

Deliberate Damage by Tenant

Cover up to $25,000
Excess greater of $500 or your chosen excess

Methamphetamine Contamination – manufacture

Cover up to Sum Insured
Your chosen excess

Methamphetamine Contamination – consumption

Cover up to $30,000
Excess $2,500

Loss of Rents Cover (following property damage)

Following Property Damage
Limit of cover $20,000 – $40,000

Landlords Contents – present day value cover

Limit of cover $20,000 – $40,000
Your chosen excess

Hidden Gradual Damage Cover

Limit of cover $3,000
Your chosen excess

Landscaping

Limit of cover $3,000
Your chosen excess

Owners Legal Liability Cover

Limit of cover $2,000,000
Your chosen excess

Full Earthquake Cover

Cover up to Sum Insured
Excess $5,000

Policy Wording Document

Download policy wording for full details of cover

Here are some of the many claims we've paid

A tenant's dog was left locked in the property. The doors, walls and carpets didn’t win the dog fight, but initio came to the rescue.
Leaking tap connection in the bathroom wrecked the vanity and particle board floor. The tenant worked this out when his foot went through it. Hidden gradual damage claim.
Fire in the laundry caused by an overloaded electrical multiplug. Fire service attended. Repair costs and loss of rent was covered while the property couldn’t be tenanted.
Meth lab in attached garage. Police raided causing more damage. Initio picked up the tab.
House foundations severely damaged by Canterbury Earthquake. EQC and Initio put things back in order.
Wind storm blew over front fence. Initio paid out and the landlord was able to replace it with a brand new one.

Here are some of the losses we don’t pay

Tenant decides not to pay the rent. We consider this a payment risk best managed by you or your professional property manager.
Shower tray leaks over time and the tenant doesn’t let anyone know that the floor is squishy. hidden gradual damage has to be from a water pipe.
Wooden window sills rot and needs to be replaced. Wear and tear is not covered. This is a maintenance cost not an insurable risk.
Tenants move out and leave the house untidy, including a large amount of rubbish to be disposed of. Unfortunately there is no damage so there is no cover, the Initio policy is designed to cover physical damage or loss.

This is not an exhaustive list and the list does not imply that all loss types described are covered or not covered. Claims are like butterflies, each very unique with its own set of facts that we need to apply to the policy.

How likely are our customers to recommend initio?

By Coral,
Easy to do online, great value as well and beneficial having a dashboard too.
By Graham,
Simple online process to insure or re-insure
By Stephen,
So far so good. Very easy process and great pricing.
By Michael,
By Steve,
By Patricia,
Easy to do online
By Sabine,
It is great value for money and has all the calculators to find out the right replacement value in place. The format is easy to follow. It does not take a lot of time to set up the insurance.
By Roger,
Fast, easy cost efficient online insurance with simple to understand cover that provides a benchmark year after year for the minimum standard of policy coverage and service delivery all property investors should be able to expect from their insurer. Excellent product, service & concept. We recommend all our clients consider initio.
By Lynda,
You have recently paid a claim for me - easily and without any hassle
By Glenn,
this is insurance made easy
By Michelle,
By Simon,
Cheap kiwi made insurance for kiwis by kiwis for rental properties
By Andrew,
By Michael,
Easy on-line management of insurance cover and claims. Have had two claims over a number of years and been very happy with how these were handled.
By Garth,
I like online site, the dashboard, and the ability to play with the cover to see how it affects the premium. also no need to spend 20 minutes on the phone every time. as I have over 40 policies, i need to have a fast contact point..
By Abraham,
Easy to deal with. Easy to renew. Great service.
By Ross James,
By Geoffrey,
By Anthony,
Competitive Premiums.
By Glen & Melanie,
Ease of working through the process.
By Geoffrey,
Excellent all round service.
By Wayne,
I would like to talk to some rather than 'chat' via 'leave a message'. Insurance companies have a reputation of avoiding claims despite the best efforts of the insured to provided the 'necessary' information.
By Barry,
I am a huge fan of Initio because your policies are great, your service is impeccable and the renewal process or adding a new policy is so simple. I recommend you on a regular basis without hesitation.
By Roslynne,
Competative premiums and ease of use online.
By Ani,
Fast & easy
By Claire,
The two claims i have had with Initio have been dealt with efficiently and professionally and a great outcome under a stressful situation.
By Peter,
By Hayley-Jane,
Easy. Very competitive premiums for better cover.
By Trudy,
Price competitive. Easy website. Good communication. More peeple should know about initio.
By Farideh,
Ease of completing policy cover online, price to insure
By Anthony,
Competitive Premiums and convenient online system.
By Mark,
Economical, easy to check details online, easy people to deal with
By Graham,
quick and simple - cost seems very competitive still - good for multiple properties as can monitor on dashboard
By Catherine,
By Kevin and Julie,
Easy so far.
By Lindsay,
You're just Better !
By Joanne,
So far ... so good!
By Steve,
Great product, excellent price and extremely simple process
By Lena,
By Penelope,
easy to use, friendly helpful staff
By Paramjit,
By Shaun,
By Sheree,
Good prices! and the website if very user friendly, thanks Initio!
By Jared,
By Tracy,
It is easy to use and claims are settled in a timely fashion
By Michael,
By Sam,
It is cheap. Easy to deal with. Covers both rental and private properties as well as contents cover. Includes cover for meth.
By Brett,
Easy to use and renew, excellent policy pricing.
By Paramjit,
By Ray,
Overall excellent claim service, thank you
By Rica,
Easy to use website/dashboard (mostly) and good premiums for level of cover
By Duane,
By Simon,
so cheap and easy to insure house and especially for a rental property. thanks
By Deborah,
Price plus excellent customer service.
By Wolfgang,
Convenience, price, communication.
By Barbara,
Good pricing, easy to use website. Main downside for landlords is not being able to insure properties in the Wellington area.
By Elizabeth,
Easy to put in place, good value as premium slightly less than comparable product.
By Lindsay,
Awesomely easy and quick to renew insurance. Great underwriter and high rating. Thanks guys. Lindsay.
By Jeremy,
Cost effective and convenient
By Cheny,
By Shelley,
Love the ease of the online applications!
By Bruce,
Easy web site, renewal fine good support information
By Roger,
By Sandy,
Offered an appropriate product for our needs which also incorporated some choices that could be used to adjust cost. Easy application and renewal process.
By Dan,
It's easy. Good photo Rene. :)
By Richard,
Because of suze
By John,
By Brian & Glenda,
Recently had a claim with Initio and they were fantastic. Great communication and they paid out in one day.
By Ranjeeta,
By Davina,
Excellent call center service. great product at a great price.
By David,
By Oliver,
Your UX (User Experience) online is easy and really clear. I was sketchy on the Account to Account thing though, not usual for 3rd party sites to ask for your bank username and password. I had to check with them it was legit.
By Brendon,
By Philip and Rosemarie,
We have just placed our fourth rental property policy with Initio and continue to be very happy with the cover, service, and good value.
By Andrea Rose,
By Hayden,
Easy
By phil,
By Daniel,
best cover/value for money
By Jeffrey,
By Heather,
Price and value for money
By Jenny,
Good insurer
By Stephen,
quick and easy... thanks
By Abraham,
Great Price and service
By Karen,
Easy to use, quick response thanks
By Ian,
convenient and competitive
By Keith,
I've always had good service from you and most importantly at a reasonable price
By David,
I have always found Initio easy to use and were confident to recommend to others based on pricing when compared to other providers. I've just renewed a policy for this year and the premium (excl levies) has increased 36% on last year.$290 to $395.35 It seems excessive without an explanation.
By Aneta,
Friendly NZ staff! Don't need to deal with offshore call center people I dreaded calling for any policy help or changes as each call would last about 30-45 mins and then I'd have to call back as mistakes were ALWAYS made by the call center person, better pricing than State, Easy online quoting system, Endorsed by GRA.
By Janet,
Excellent, quick service. Thanks
By Martin,
By Lorna,
By Robyn,
convenience and friendly way of communicating.
By Shelley,
Have NEVER been able to buy insurance like this before. Super easy. Only thing is that there is nowhere to tell you that the 2 houses on this property were built in different decades. 1969 and 1990.
By Jonathan,
By Joan,
By Paul,
Easy, you insure our bach with no issues. However, must say it has gone up quite a bit this year hopefully not next year as will then shop around again. Many thanks
By Kushil,
It was breeze to renew the policy
By Dmitri,
happy returning customer
By Graeme and Heather,
Ease of applying, more cover and slightly cheaper premium
By Joanne,
Great price and easy to use website
By Tonij,
It easy to get a quote and apply. And cheaper than other broker. Thanks.
By Dmitri,
HAPPY RETURNING CUSTOMER Thank you for great service and ease of doing business with you, not to mention unbeatable quotes. Keep up great work - this makes my business flow much easier.
By Beverley,
easy to use
By Vicky,
Eaay and cost effective
By Gareth,
By David,
By Kathleen,
Very affordable insurance.
By Adrian,
Easy to deal with, modern technology, competitive rates, excellent customer service and claims process.
By Katrina,
By Felix,
Good expriences with service, pricing, easy navigation on dashboard and claim processing is straight forward.
By Daniel,
excellent cover, best price
By Ann,
EASY! Because I had a valuation for the reinstatement estimate. YAY! And Suzanne answered all my questions and I needed to save money.
By Katrina,
Ease of use and cost
By Kirsty,
convenience
By John,
Easy to get a quote and also easy to pay.
By Mark,
All my dealings with Initio have been efficient, easy and friendly. The one small claim we have made was handled simply without any problem.
By Christine,
By Larissa,
By Aleysha,
Appears to be good coverage, good to deal with when a claim arises and easy to renew policy payments. Also appear to be competitive as compared to other insurance providers
By Bronwyn,
By Astaria,
Good prices, robust product offering, plus you guys were there for me when I needed to make an insurance claim. Was expecting misery and I was pleasantly surprised
By Glenn,
Lower cost, compared to other companies, and ease of purchasing insurance
By Anthony,
By William,
By Nicola,
By Velda,
People really nice Concept really good but website needs attention
By Anthony,
The cheapest and the best though not such a worry now the P is not such a problem.
By Robyn,
Great and easy to use
By Barry,
Your service is impeccable and although your rates are not as competitive as they once were, they're still acceptable at the moment. Hopefully now the P Lab scare is dwindling, Lumley will lower rates.
By Andrew & Jo,
I would give 4 stars if you allowed direct debit. Insurance is about peace of mind - but if I forget to pay a premium I’m left without a policy. If direct debit isn’t enabled next time we need to renew a policy we will look at alternative insurers. Aside from this, initio is great.
By Phillip,
Quick signup and simple
By Warren,
Prompt and professional claim service
By Lorna,
Our tenant has said the tradespeople were wonderful to deal with and they were amazed how promptly this claim was repaired.
By John,
Good value
By Colin & Carol,
By Lesley,
Cheaper and very Profesional
By Aaren,
Cheap and easy
By Graeme,
Easy to do business. Competitive rates. Claim handled promptly.
By mark,
Because I have never made a claim yet and don't know how fair and efficient you are.
By Ross,
Had no luck making a claim.
By Tracy,
By Stephanie and Stuart,
Easy to use website.
By Penelope,
My excellent experience with the claim team at Initio has removed the anxiety associated with approaching my insurance company when making any future claim.
By Kim,
By Robyn,
Easy to use and great prices
By Scott,
By Ian,
so easy to do, no sales pressure and very competitive
By Stephen,
By Jamie,
I was very stressed out to find my rental property had come back with a very high reading for meth, but I found making a claim with Initio to be very easy, and after speaking with the Initio claims manager I felt very relieved and reassured. The only criticism I would have with the process would be how long the loss adjuster took to do their part, which I do understand is somewhat out of Initio's control as they are a third party. I am generally happy with my claim experience overall and will recommend Initio to other people.
By Tania,
Because it is so easy!!!
By Coral,
Easy online application and the most reasonable premium I could find.
By Cathy,
it was so easy to insure a multi dwelling property
By Tracy,
By Adrian,
Very easy to buy and the claiming procedure was a great experience
By Philip,
value and specialized to holiday homes
By Sara,
Very easy to set up, without waiting or any mucking around
By Liza,
Easy, convenient
By Loralei,
GOOD COVERAGE INSURANCE. EASY TO PAY ON LINE
By Russell,
By Wayne,
Simple straight forward insurance without all the drama
By Kim & Karen,
Well to be honest with w policy riise from $910.36 to $1319.49 not totally happy. 40% increase.
By Paramjit,
By Mary-Anne,
easy to use, all online. easy claims process.
By Dmitri,
am a happy customer
By Nigel,
You made it so easy, and fast payment
By Janet,
Quick and easy, also a good price with excellent cover
By Richard,
Because so easy to apply and initiate the Policy.
By Wendy,
Quick and very easy to use website. Have already recommended Initio to a family member who has just bought a rental property.
By Julia,
By Trudy,
By Michelle,
This was relatively easy, but as this is a new policy I reserve complete judgement!
By Graham,
because seems expensive now
By Simon,
Easy quote and online service
By Daryl,
Good cover
By Daryl,
Good Policy
By Sabine,
It was easy to set up
By Paramjit,
By Catherine,
This is such a fast, clear, and efficient service.
By Parminderjit,
By Anthony,
Your system is user friendly & the price is competitive
By Daniel,
good price
By Wayne,
Cheaper than our bank Simple to activate Regular reminders
By Michael,
Value for money & fair response to our one claim.
By Loralei,
very good insurance for rental properties
By Craig,
The payment system did not accept either of my credit cards which have several thousand dollars of head room and the number requirement for any loss was very clunky but by contrast Susan on your phone line was excellent
By Brian,
My Property manager said you are very good
By Takashi,
Ease of setting up. Great customer service. Very competitive rates.
By Terry,
prompt personal service via Frank
By Kevin,
No Monthly Payment Option
By Timothy,
Easy, cost effective
By Pam,
SO Easy to get my insurance and saved a killing from my previous Insurer - and with a better coverage!
By Elizabeth Anne,
Easy site to move around good product reasonably priced.
By Shane,
Ease of application.
By Jeremy,
Clear and full explanations of important details
By Raewyn,
Price and online and convienant
By Emma,
By Keith,
Very Good
By martin and cynthia,
lowest premiums
By Brett,
By Jon,
Price of the premium
By Steven,
By Raewyn,
Cheaper premium, nice and simple. Thanks!!
By Angela,
Great customer service - Susan is fantastic! Very easy to understand and apply for. Great pricing.
By john,
convenient
By Georgina,
Very effecient and friendly staff. The online claim form is very easy to use and convenient.
By Elizabeth,
Easy to start and clear process. Waiting to see how the rest of it is.
By Mark,
price is competitive, couldn't comment on claims,
By Stephen,
I like the Convenience
By Elizabeth Anne,
Ease of insuring rental house !
By Peter & Janine,
Easy to use, competitive
By Stephen,
easy, good phone help, specific rental policies, reasonable price (though has gone up a lot lately)
By Liza,
By Neil,
By katie,
Easy to apply online and reasonably priced
By Timothy,
By Daniel,
Insurance price
By Barbara and Terence,
Good service over a number by your staff.
By Kay,
I have been pleased with the cover offered
By Belinda,
Very happy with this company, however, I have not made a claim
By Karren,
By Michael,
price
By Lara,
Easy to use and a competitive pricing
By Kirk,
By Cathy,
It has been so easy to use the on line service and much cheaper than paying monthly.
By Loralei,
Good coverage for rentals
By Claire,
Our claim was in relation to a Meth issue. The situation was very distressing and overwhelming. The initio claims manager was very calming, showed empathy and always very bubbly and listened to my concerns. I cannot speak highly enough of her handling of our situation. The process has been speedy and efficient. This is our second claim with initio and both times I have had a good experience.
By Cheny,
Excellent claims experience
By Christiane,
Fast efficient claims experience. Very friendly and helpful claims manager. Would choose initio again.