When you purchase your first house or vehicle policy with initio, you will create an account as part of that process, giving you access to an online dashboard. Initio’s online dashboard is designed for you to manage your policies, make claims, update your details, or even… Learn more
Running a business from home has become increasingly common, but knowing when your home insurance is enough – and when you need to look at commercial insurance – can be tricky. Here’s what you need to know. Initio’s home products cover your residential home and any domestic… Learn more
Recreational Features Recreational Features are defined as any tennis court or permanently fixed swimming pool or permanently fixed spa pool including its ancillary equipment and pump(s). Recreational features are automatically covered by the policy, but are limited to a combined limit of $45,000 for all recreational features. We can increase… Learn more
Understanding your cover with initio Owning a lifestyle block in New Zealand offers the best of both worlds – the comfort of a home and the freedom of rural living. Knowing your insurance policy well is key to ensuring you’ve got the cover you need. Here’s some things to consider… Learn more
Flood risk is becoming an increasingly significant issue for property owners in New Zealand due to the growing frequency and severity of weather events. This risk often translates into financial hardship due to the damage caused and the potential for increased insurance premiums. Certain areas, like Edgecumbe and… Learn more
Picking the right insurance excess can be tricky. Excess is the money you pay when something goes wrong, like a broken window or water leak. Let’s make it simple. High or low excess? If you pick a high excess, you pay less money every year… Learn more
Buying a home or property is a large part of the classic Kiwi lifestyle, and it tends to be the biggest investment most Kiwis will make in their lifetimes. When it comes to arranging house or landlord insurance, New Zealander’s want peace of mind for their asset – and so… Learn more
What Information is important to initio There are 2 main categories of information: Information relating to you, e.g. your insurance history, any claims made, any criminal convictions you have, if you have been bankrupt; and Information relating to your property e.g. if you have tenants in your house, if you… Learn more
For many people, insurance is the ultimate grudge spend. Along with council rates it typically represents one of the most significant expenses associated with home ownership. Because of the intangible nature of insurance, and its status as everyone’s most hated expense, the insurance industry often gets a bad reputation… Learn more
Make sure your big move is covered by insurance. Congratulations! You’ve found your new dream home and the day has come for the big move to your new property. But what if something falls off the back of the truck during the move? Does your insurance still cover… Learn more
The Natural Hazards Commission (NHC) was previously known as the Earthquake Commission (EQC). It changed in July 2024. NHC cover is a type of government-provided insurance that helps with the cost of repairing or replacing residential homes that are damaged by: Earthquake Tsunami … Learn more
Hosting short-term guests introduces unique risks. Most insurance companies are cautious about rented holiday homes so before letting out your home or listing your property on platforms like Airbnb or Bachcare, it’s important that you confirm your policy covers holiday bookings. Effects on insurance costs If you… Learn more
Your policy will cover you for sudden and accidental damage caused by a pet. The main areas to consider in regards to any claim for pet damage. The damage must relate to a “sudden” and “accidental” event. For example, if your tenant’s dog… Learn more
There can be unfortunate scenarios where you may have to pay your excess more than once when you make a single house insurance claim. We try to make insurance transparent for everyone, but there are insurance conventions that we have to work with. Applying an excess per incident can… Learn more
If you have insurance on your house, you most likely have cover for fires. Unlike some countries, New Zealand house insurance policies automatically cover fires. However, just to be sure you should check your policy wording to see if fire damage is not excluded. All of the initio house… Learn more
You’ve found your dream house: it’s a gorgeous bungalow from the 1920’s. It’s picture perfect, but will it be hard to get insurance? Why are older houses harder to insure? Before 1935, New Zealand had no unified set of building standards. Some councils had their own bylaws, but many… Learn more
Floods are the biggest cause of natural damage to property in New Zealand. Much of our country has a high flood risk, meaning many properties lie in or near flood zones. This makes insurers cautious when it comes to flood-prone houses. The 2017 Edgecumbe flood was one… Learn more
The rebuild sum insured is an important part of your insurance policy, so it’s important you take some time to get a good estimate. Rebuild Sum Insured, Not Market Value Your sum insured should equal the cost to fully rebuild your house to its current size and standard, in… Learn more
If you’re doing alterations or renovations to your house you might be wondering if you’re covered by your initio house insurance policy. Initio does not currently offer this type of cover, but you can obtain it through a contract works insurance provider, such as Builtin Insurance. Depending on… Learn more
Code compliance is generally required to insure a house. But don’t worry, there are situations where we will cover your house without full code compliance. Most Common Reasons for Non-compliance House or addition was built before code compliance requirements Current building code compliance requirements came into force in 1992. Learn more
As you pay for your insurance you might wonder where your premium is going? And how is it calculated? This guide explains what makes up the cost of house insurance and how it’s calculated. Insurer Premium This is the insurers cut of the pie and is what… Learn more
Here’s what you need to know to insure your main home if it’s also rented to short-term guests. What can be covered? A shared primary residence If the house is your primary residence, we can cover your own home that’s also rented with our Own Home… Learn more
Wondering how to get your first policy with initio started? This guide outlines the entire process from getting a quote to paying for your policy. It takes you through the basic steps of quoting, customising and changing your cover, disclosing other information… Learn more
All our house insurance policies include cover for natural disasters up to the replacement sum insured you select on your policy. The Earthquake Commission Act 1993 means that the government’s NHC Commission (previously Earthquake Commission or EQC) will cover up… Learn more
If your property is left empty, vacant or unoccupied there are some things to be aware of. Unless you’ve let us know and we’ve agreed with you otherwise, the below standard conditions will apply to your cover. Always let us know if your property is going to be vacant… Learn more
Tiny Homes; as the name suggests, are smaller and more affordable houses typically less than 15 metres long that are becoming more popular in New Zealand. Portable Tiny Homes If your Tiny Home or similar portable house is on a trailer we can’t cover it under a standard house insurance… Learn more
It’s common for older houses to have un-consented garages. Usually this is because a garage was added to the house without a full code of compliance being approved. This doesn’t necessarily mean the garage isn’t up to standards and can’t be covered. To cover an un-consented garage it will need… Learn more
Our house insurance isn’t set up to cover units that have another unit above or below yours. It can get very complicated if you make a claim for damage that involves multiple other unit owners and insurance companies. We can only offer… Learn more
There’s broken glass cover under all our house policies. Windscreen and glass damage can also be covered on your car. The excess that applies depends on the policy that’s in place. Home Insurance – Owner Occupied/Usual Residence (Own Home policy) Our home insurance cover has a lower $250 excess for… Learn more
We can insure properties that are rented out to short term guests like Airbnb, but there are some requirements. You need to use it yourself at least occasionally, and it needs to be capable of being your home when you want it to be. We can’t cover a house or… Learn more