How do I pay my insurance premium?
Payment is made online using your credit/debit card. You can choose to pay yearly or monthly.
For monthly policies your cover will automatically renew and charge your card each month. You will receive email confirmation each month.
For yearly policies you will purchase a years worth of insurance upfront (that you can cancel and get a refund at any time). Each year we will remind you when your policy is coming up for renewal and you will need to login to your initio dash and renew and pay for your policy.
For annual policies you can also use Account2Account (online bank payment) if you don’t want to use a credit card.
In all cases, once payment is made you will instantly receive by email a cover confirmation and a copy of your receipt. If you cancel your policy you will be entitled to a prorata refund as per our refund policy.