How can I pay my premium?
We have options to pay either annually or monthly.
Depending upon whether you are paying annually or monthly the following methods of payment are available;
Credit or Debit Card (Monthly or Annual Policies)
Payment can be made online using your credit/debit card. We accept both Visa and Mastercard, including credit and debit cards.
- Monthly policies automatically renew and charge your card on the same day of each month.
- On an annual payment you purchase a years worth of insurance upfront (that you can cancel at anytime and get a refund for the un-used portion). Each year we will remind you when your policy is up for renewal and you will need to login to your dashboard to renew and pay for your policy
Q. Can I change from monthly to annual payments after I’ve started my cover?
A. If you would like to change from a monthly renewing policy to an annual renewing policy you will need to set up a new quote from your dashboard and select the “pay annually” option before continuing to fill out your property details again. Unfortunately we cannot switch a monthly policy to an annual policy any other way at this time. After you have set up a new annual policy we can cancel your initial monthly policy and issue you a refund of any overpaid premium.
Account2Account Transfer (Annual Policies Only)
An additional option is provided for annual policies where you can use your bank account login details to load an automatic transfer payment from your selected account using the Account2Account service. “Account2Account” is an online facility which processes payments directly from your account in real time, it creates a one-off online payment utilising the online banking system.
To use Account2Account, your banking account must be with one of the following banks:
- ANZ
- ASB
- BNZ
- Kiwibank
- The Co-operative Bank
- TSB
- Westpac
For a demo and/or further information of how Account2Account transfers work, please see here.
For details on how to switch between monthly and annual payments, check out our article on ‘Switching Payment Frequency‘.