Property inspections (Landlords)
Alert Level 3 or 4 – Property inspections to be deferred
During alert levels Three and Four, there is no expectation that property inspections or property maintenance proceed, and as such, these activities should be deferred.
Alert Level 2 – Property inspections to continue as normal
At level 2 the Government advises that property management functions, such as inspections, can be carried out in person but with social distancing and masks recommended.
Under level 2 inspections can proceed with caution. Inspections that were previously deferred under levels 3 and 4 should be scheduled.
However, if a tenant remains isolated in the rental property, you should:
- Contact the tenant by phone-call or email leading up to the deferred or scheduled inspection, and
- If the tenant is self-isolating or sick, then defer the inspection until the tenant has been cleared by a health professional.
You and your tenants health is an absolute priority. If you’re concerned then do not risk your safety or that of others.
See our FAQ’s for tips on how you can still keep any eye on your property.
Background: Property Inspections & Insurance
Our landlord insurance policy provides a ‘Landlords Protection’ benefit which covers deliberate damage by tenants, meth contamination and loss of rents.
A condition of this cover is that you meet the ‘Landlord Obligations’. These include three-monthly inspections (or four-monthly for NZPIF members).
We are taking a pragmatic approach. If a landlord or their property manager cannot perform an inspection because of Government restrictions, or it’s unsafe to do so under other alert levels, then the inspection should be deferred.
We are here to pay claims. Please be rest assured that if there’s a pattern of property inspections leading up to the deferment and a claim later arises (e.g. for tenant damage), we will honour the claim – provided other policy conditions are met.
Last updated: 18 August 2021