Customer reviews

Reviews and ratings by our customers

By Corey,
May 18, 2021
Clean and simple, and GREAT value
By Angela,
May 17, 2021
so easy, sorted from home.
By Ann-Marie,
May 17, 2021
Efficient, excellent service. Easy process for beginning and for annual renewal. Haven't ever needed to make a claim but I would trust that Initio would honour everything it says it would if such a situation arose.
By Ryan,
May 17, 2021
By Carmen,
May 14, 2021
Most Awesome!
By Steph,
May 13, 2021
By Dennis and Barbara,
May 13, 2021
Value, and ease of working with Initio
By Yongping (Peter),
May 11, 2021
Great service!
By Robin,
May 10, 2021
Reasonable price, the tools are available onhand to make a decision, easy process to follow
By Sherman & Alyssa,
May 10, 2021
By Yongping (Peter),
May 10, 2021
Great service!
By Haddon,
May 10, 2021
By Adriaan,
May 10, 2021
Great set up for policy renewal/changes. Very clear
By Matthew,
May 10, 2021
Easy to use insurance
By Joanna,
May 10, 2021
You guys have given amazing quick service!
By Sheldon,
May 10, 2021
Better overall coverage for cheaper
By Christine,
May 10, 2021
By Jodie,
May 10, 2021
Easy, straight forward, no pressure, cheaper
By Grant,
May 6, 2021
Fast and easy....no hassles
By Emily,
May 5, 2021
cheaper and covers well.
By Kevin,
May 5, 2021
Easy as!! Thanks.
By Michael,
May 5, 2021
Great, quick, responsive customer service.
By Charles,
May 5, 2021
Speed. Hassle free
By Edwin,
May 5, 2021
Nice and simple
By Jason,
May 5, 2021
very simple to set up. simple basic questions without the rubbish of nonsense
By Mark,
May 5, 2021
Easy to use website, quick answer on the phone when called to clarify multi-unit tenancy details.
By Simon,
May 5, 2021
By Kelly,
May 4, 2021
So easy, cost effective, fast
By Bryan,
May 3, 2021
Just love how easy it all is, you could teach the big insurance companies a thing or two!
By John,
May 3, 2021
By Sean,
May 3, 2021
Easy portal to use for getting trade insurance and very quick response times for queries.
By Myles,
May 3, 2021
Easy
By Gordon,
May 3, 2021
Competitive and efficient service
By David,
May 3, 2021
since oyu were bought out premiums have increased significantly. ok value now but used to be really good value
By Lynda,
May 3, 2021
Well, I don't like managing this type of stuff and it's super easy with this company.
By Tina,
May 3, 2021
By Lara,
May 3, 2021
can't set a date for my payment & can't write the address of my property I am paying insurance for as a reference.
By Vonny,
Apr 28, 2021
So user friendly and great customer service on phone!!
By JASON & MICHELLE,
Apr 28, 2021
After increasing the rebuild cost of our home using the online home rebuild quote system, and increasing our contents policy, and decreasing our excess limit, we are still saving $900 a year by chaning over to Initio. Great work guys - trust we never have to claim - but insurance is one of those "doomed if you do - doomed if you dont" murphy law cases isnt it. :-)
By Heath,
Apr 27, 2021
By Jo,
Apr 27, 2021
By Jo,
Apr 27, 2021
By Sarah,
Apr 27, 2021
Very easy to use and great rates!
By Roger,
Apr 27, 2021
Perfect cover for our holiday home. Especially as it includes contents.
By Peter,
Apr 27, 2021
easy to deal with thanks.
By Simon,
Apr 27, 2021
We have had a few claims recently that were attended to by Ann and the Initio team and all went smoothly
By Wendy,
Apr 27, 2021
Very straightforward system
By Scott,
Apr 26, 2021
straight forward Competitive rates
By Jill,
Apr 26, 2021
Suits us
By suzi,
Apr 26, 2021
By Vivienne,
Apr 26, 2021
Easy to do online, competitive pricing, easy to alter things like excess and rebuild value and see how the premium is affected, great to see that some contents are covered due to it being a rental. Of course hopefully I'll never have to find out how good you are at handling a claim.
By Wilson,
Apr 26, 2021
I did not get a renewal email, just one to say it was expired at the end of the day being a Friday before a long weekend...
By Trisha,
Apr 26, 2021
Very straight forward, simple and quick
By John,
Apr 26, 2021
Extremely easy to deal with and competitive premiums.
By Jane,
Apr 23, 2021
Easy to manage and update policy value.
By Paul,
Apr 23, 2021
By Glen,
Apr 22, 2021
Nice and easy!
By Joshua,
Apr 22, 2021
Easy online process
By Damin,
Apr 21, 2021
cause you're not running with gangs or cooking meth
By Dianne,
Apr 20, 2021
Excellent cover for landlords and very easy to update and renew premiums
By Emily,
Apr 20, 2021
Very quick and easy. Helpful customer service.
By Michael,
Apr 19, 2021
Suits us perfectly
By Elliott,
Apr 18, 2021
By Nicola,
Apr 18, 2021
By Randi,
Apr 17, 2021
Excellent policy, easy website
By Kevin,
Apr 15, 2021
By Wendy,
Apr 15, 2021
Great value for money and easy to access via email
By Brendan,
Apr 14, 2021
awesome value
By Carl,
Apr 13, 2021
So easy and good price.
By Duane,
Apr 13, 2021
By Ronald William,
Apr 13, 2021
Simple & reasonable cost
By Martin,
Apr 12, 2021
By Wendy,
Apr 12, 2021
Great service and easy to set up insurance.
By Kerrie,
Apr 11, 2021
By Grant,
Apr 10, 2021
By Patricia & David,
Apr 10, 2021
Perfect
By Michael,
Apr 10, 2021
By Kenny,
Apr 9, 2021
Easy to obtain property insurance.
By Katrina & Hunter,
Apr 8, 2021
Easy to use, great comprehensive cover for a good price
By Andre,
Apr 8, 2021
Who has heard of a policy going down at renewal? Thanks
By Laurie,
Apr 8, 2021
Easy and very competitive pricing.
By Natasha,
Apr 8, 2021
Very competitive prices and very good customer service so thank you
By Esther,
Apr 8, 2021
Really user-friendly insurance
By Jonathan,
Apr 6, 2021
Easy easy easy.
By Heather,
Apr 6, 2021
Came on the recommendation of NZPIF and found it quick and easy.
By Carl,
Apr 6, 2021
Easy to use
By Alex,
Apr 6, 2021
By HEATHER,
Apr 1, 2021
Easy to enrol and pay
By Joe,
Mar 31, 2021
Easy and straightforward
By Garth,
Mar 31, 2021
Best Insurance company who understands how investors operate. Quick claim response. A Real person on the phone. No other insurance company better.
By Jessamine,
Mar 31, 2021
It was so easy to get my house insured quickly over the internet plus it is underwritten by a strong company
By Zarathushtra,
Mar 31, 2021
Started off reasonably priced and have stayed loyal to Initio for several years... but in the past years premiums are rising far too much.
By Genevieve,
Mar 30, 2021
Because the credit card check second step was confusing. My card got blocked and the Initio chat person didn't know the right number to put either. Taken an hour to get unblocked!
By Daryl,
Mar 30, 2021
By Brian,
Mar 30, 2021
Ease of use and competetive rates.
By Elenor,
Mar 29, 2021
Good service.
By Yiannos,
Mar 29, 2021
Easy to renew and cost effective
By Regan,
Mar 29, 2021
Easy to apply and great pricing
By Barrie,
Mar 29, 2021
Simple to set up definitely no long delays waiting for the phone to be answered and price competitive .
By Deanne,
Mar 28, 2021
By russell,
Mar 28, 2021
So quick and so easy
By David,
Mar 27, 2021
Easy, simple and just what we needed.
By Robert,
Mar 27, 2021
Easy peasy...
By Isabel,
Mar 27, 2021
Comprehensive information and easy to navigate. :)
By Peter Brett,
Mar 25, 2021
My experience with Initio has been great since I took out my house and contents policy a year ago. I have just renewed for another year and the online renewal process was simple and helpful to use.
By Alvin & Susanna,
Mar 25, 2021
easy
By laurie,
Mar 24, 2021
Probably the easiest insurance renewal out there. Highly recommend. ...though have yet to make any claim thankfully.
By Peter,
Mar 24, 2021
By Lena,
Mar 24, 2021
By Lena,
Mar 24, 2021
By david,
Mar 23, 2021
Very easy on line, with user friendly Dashboard. Also good value.
By Mark,
Mar 23, 2021
so simple and cost effective
By Andrew,
Mar 22, 2021
By Catherine,
Mar 21, 2021
Very easy to use online, but it's also easy to speak to a person if you need to.
By Nick,
Mar 21, 2021
Super easy and transparent with good value rates
By John,
Mar 18, 2021
By Cedric,
Mar 17, 2021
Easy online process - very competitive rates
By Lara,
Mar 17, 2021
By Masashi,
Mar 17, 2021
By Elizabeth,
Mar 16, 2021
Easy to use, clear cost breakdown, reasonable pricing.
By Ingrid,
Mar 15, 2021
By Megan,
Mar 15, 2021
very easy sign-up procedure.
By levi,
Mar 15, 2021
quick and easy
By SHALAJ,
Mar 14, 2021
Great online service guys however have not ever claimed on any one of our policies yet, that will be a real test 😜
By SHALAJ,
Mar 14, 2021
Great online service and premiums, however never claimed so the final test isn't passed yet 😜
By SHALAJ,
Mar 14, 2021
Great online service, haven't to claim yet that will be your real test guys 😉
By Craig,
Mar 13, 2021
Easy to use website, good value.
By Elsie,
Mar 13, 2021
The ease with which I can do this!
By Diane,
Mar 10, 2021
We feel quite safe in our insurance cover, everything is simple and straightforward, payment quick and easy. Its also reasonably priced. What more could you ask for?
By kim,
Mar 10, 2021
easy to use yet comprehensive in info
By Bessie,
Mar 9, 2021
Renewal process is straightforward and quick
By MurrayandJennifer,
Mar 9, 2021
By Cameron,
Mar 8, 2021
Great prices and very helpful online support.
By Margaret Hazel,
Mar 8, 2021
Initio makes insuring your home and contents super easy. Staff are on hand to assist with any queries but it's easy to renew or amend your policy on-line.
By Joanna,
Mar 8, 2021
Smooth and easy process and very price competitive
By jacqueline,
Mar 8, 2021
Easy!
By Kurt,
Mar 7, 2021
By Imogen,
Mar 6, 2021
Just saved $400 on renewal quote with AMI
By Gareith,
Mar 5, 2021
Because we're new and need to see how you go :)
By Grant,
Mar 5, 2021
Easy peasy!
By Robyn,
Mar 4, 2021
Great company easy to work with
By Trevor,
Mar 3, 2021
Good policy. Good price. NZPIF member discount.
By William,
Mar 3, 2021
Best prices
By Gerald,
Mar 3, 2021
By Murray,
Mar 3, 2021
Consistently providing a good service
By Christine,
Mar 2, 2021
Easy and instant process - thank you
By Robert,
Mar 2, 2021
You're better value than the rest
By Peter,
Mar 2, 2021
By Craig,
Mar 2, 2021
By Simon,
Mar 2, 2021
Awesome system - hassle free.
By MurrayandJennifer,
Mar 1, 2021
By Alan,
Mar 1, 2021
So simple to deal with!
By michael,
Mar 1, 2021
Good Service easy to renew, reasonable cost.
By Landon,
Mar 1, 2021
By Reagan,
Mar 1, 2021
This has been such an easy experience to set up the insurance and the premium is very competitive.
By Joel,
Mar 1, 2021
By Barbara,
Mar 1, 2021
By David,
Mar 1, 2021
By Priscilla,
Feb 28, 2021
It's so easy and seems good value
By Roy,
Feb 28, 2021
By Lara,
Feb 27, 2021
By Chris,
Feb 26, 2021
By Peter,
Feb 26, 2021
By Scott,
Feb 25, 2021
By Hitesh,
Feb 25, 2021
Excellent service, never experienced anything like this before!
By Nick,
Feb 24, 2021
By Alexander,
Feb 24, 2021
I insure my own home and two rental properties with initio for a few years now and would highly recommend Initio to anyone looking for rental or home insurance.
By Scott,
Feb 24, 2021
Simple to use
By Peter,
Feb 23, 2021
Good value for money
By Paul,
Feb 23, 2021
By Andrew,
Feb 23, 2021
Easy to get insurance without all the usual hassle
By Frances Joy,
Feb 23, 2021
It is all so easy through your website. Thank you. I have not made a claim, so don't have any experience of that side of the business.
By Ramy,
Feb 22, 2021
By Helen,
Feb 22, 2021
Awesome - user friendly website
By Gregory mark,
Feb 22, 2021
Your policy is tailored for our property that is rented out.
By Gregory & Gaylene,
Feb 22, 2021
Great policies for multi unit tenancies and small B&B. Much better value than previous insurance brokers can provide.
By Andy,
Feb 21, 2021
By Daniel,
Feb 21, 2021
Value and ease of use.
By Robyn,
Feb 20, 2021
By Neville,
Feb 19, 2021
By Stephanus,
Feb 19, 2021
Very quick to insure your home. You give all the options commonly needed these days. Called in as well to ask a question and your telephone staff were very helpful - amazing was you answered my call within a few rings. The best this was your pricing is very competitive. Keep up the amazing work.
By Tania,
Feb 18, 2021
As mentioned previously
By Tania,
Feb 18, 2021
Great telephone communication and easy access to insure property. Thank you ;-)
By Rochelle,
Feb 18, 2021
By Abigail,
Feb 18, 2021
Straight forward and quick process, thanks!
By Bruce,
Feb 18, 2021
Great product. User interface clean and simple to operate.
By Bob,
Feb 18, 2021
Very good review, renewal and payment service, thanks
By Ian Lloyd,
Feb 17, 2021
Very simple to apply online and excellent pricing.
By Brendon,
Feb 17, 2021
By Hendra Seno,
Feb 17, 2021
It is very easy to contact the customer service and they are all very knowledgeable in answering questions.
By Sharyn,
Feb 16, 2021
Better policy conditions
By Frances Joy,
Feb 16, 2021
It is all so easy - everything is available online. We have not had to make a claim so have no experience of that.
By susan,
Feb 16, 2021
First of all, the very reasonable cost to insure & secondly the ease of being able to do it. Thank you.
By Stuart,
Feb 16, 2021
Competitive rates, user-friendly web-site.
By Bruce,
Feb 16, 2021
By Dayle,
Feb 16, 2021
Very easy and good value
By Mitchell,
Feb 15, 2021
Ease of use. Able to insure for gradual meth contamination.
By Sharnene,
Feb 14, 2021
I am recommending you to my daughter that is just going to rent her house out
By Joshua,
Feb 14, 2021
When I called I could talk to a human straight away that helped and it was easy.
By Craig & Robyn,
Feb 13, 2021
By Brent,
Feb 13, 2021
By Robin,
Feb 13, 2021
Easy affordable to use system and service
By Susan,
Feb 13, 2021
I haven't had to make a claim yet so can't judge you on that yet
By Raymond,
Feb 13, 2021
By Niquita,
Feb 13, 2021
Easy to deal with and communicate.
By Paul,
Feb 12, 2021
Because setting it up was so easy and it was a lot cheaper than our previous provider quoted
By Steph,
Feb 11, 2021
By Gordon and Carol,
Feb 11, 2021
Reasonable insurance costs and quick response to claims
By Dale,
Feb 11, 2021
By Lindsay,
Feb 10, 2021
By Daniel,
Feb 10, 2021
By Heidi,
Feb 10, 2021
By William,
Feb 10, 2021
By Leticia,
Feb 9, 2021
Having been referred by a friend, I found the online quote and booking system so easy with such a quick response. Also being able to pay using account2account was so very convenient.
By Lynette,
Feb 9, 2021
I am very happy with the premium I am paying and have found initio very good to deal with
By Elaine,
Feb 9, 2021
Very easy to understand the website and the quote form. Quick and easy. Also, Initio stands out in making insurance accessible for house flippers who may not have a house full of its usual contents or may not not have full-time occupancy during the months of renovation. Thanks, Elaine.
By Neil & Margaret,
Feb 8, 2021
No crazy price increase from last year. Real good.
By arnold,
Feb 8, 2021
I don't like aig But you were suggested by GRA
By Fleur,
Feb 8, 2021
By Angela,
Feb 8, 2021
Because property manager recommended you as best policy for landlords
By James,
Feb 8, 2021
Superb customer service, easy to deal with
By Jeremy,
Feb 7, 2021
Convenient and cost effective
By Stephanus,
Feb 5, 2021
Very quick and efficient service. The phone rang twice and was picked up by Andre. He asked to call me back as I had a difficult question. He checked with his manager and called me back immediately with a competitive offer. I have changed my house insurance from AMI as a result.
By Peter,
Feb 5, 2021
By Reuben,
Feb 5, 2021
Very easy to do....lovely phone manner when i rung with some questions.
By Pam,
Feb 5, 2021
Best insurance company i have ever dealt with. I tell everyone about you guys!
By Pam,
Feb 5, 2021
Because you guys rock
By Jocelyn,
Feb 4, 2021
By Stephen,
Feb 4, 2021
seem honest and straight forward
By Kelvin,
Feb 3, 2021
Easy and simple to operate and apply
By Ali,
Feb 3, 2021
So easy and well priced
By Tamsin,
Feb 3, 2021
easy to use and good communication
By Gavin,
Feb 3, 2021
Easy, concise and very cost effective insurance provision. Many thanks.
By Rachel,
Feb 3, 2021
By Duane,
Feb 3, 2021
By Duane,
Feb 3, 2021
By Craig,
Feb 3, 2021
By Lynnette,
Feb 2, 2021
So easy to deal with, prompt responses - thanks!
By Andrew,
Feb 2, 2021
Excellent website.
By Martin,
Feb 2, 2021
Very easy process to follow. Someone answered the phone quickly when I rang. Price is more than competitive. Cover is comprehensive for both house and contents.
By Ryan,
Feb 2, 2021
ease of use for policy quote and price was very competitive for premium cover
By Ellen,
Feb 1, 2021
Easy to use and understand
By George & Bianca,
Jan 28, 2021
So easy and comprehensive!
By Annah-Maria,
Jan 27, 2021
Easy, efficient, pricing
By Jacob,
Jan 27, 2021
Straight forward and easy to understand
By Max & Nicola,
Jan 27, 2021
to easy
By Janet,
Jan 27, 2021
Brilliant, fast, thank you
By James,
Jan 26, 2021
Very easy and fast process! Fair pricing and no extras we didn't need.
By Sharon,
Jan 25, 2021
Very easy to do and I like using the attached cordell calculator
By Susie,
Jan 25, 2021
Excellent response
By Grant,
Jan 25, 2021
By Alan,
Jan 25, 2021
I love how simple and user friendly Initio is!
By Tony,
Jan 25, 2021
Our previous property was insured with Initio, the assistance via phone and the ability to go on line to set up our new policy for our new home was seamless and stressless.
By Colin,
Jan 25, 2021
Hassle free
By dong mei,
Jan 24, 2021
GOOD
By Michael,
Jan 24, 2021
Happy with initio
By Rochelle,
Jan 24, 2021
Quoting ease and responsiveness, competitive pricing and great communication on variation/questions.
By Simone,
Jan 24, 2021
By Ngaire,
Jan 23, 2021
It's easy
By puti,
Jan 23, 2021
So far so good, easy to fill out but not sure what things are like in terms of if or when I will make a claim.
By Kevin,
Jan 22, 2021
By Samuel,
Jan 22, 2021
Very simple to insure and make a claim.
By Grant,
Jan 21, 2021
Simple and easy
By Clindella,
Jan 21, 2021
Easy fast explanation and process
By Emily,
Jan 21, 2021
good cover, good online chat service
By Stephen,
Jan 21, 2021
Simplicity.
By Mitchell,
Jan 20, 2021
Easy to use. Quick response from chat
By Roger,
Jan 20, 2021
No claims yet, but excellent service in setting up and renewing
By Grant,
Jan 20, 2021
Fast, easy process!
By Archie,
Jan 19, 2021
easy to use online
By Ngaire,
Jan 19, 2021
By Garry,
Jan 19, 2021
Super easy to use and very competitive prices. Great for a first home owner to keep costs down. Definitely recommend for all whether they are young or old
By Adam,
Jan 18, 2021
That whole process was soooooo easy.
By Nicolaas Frans,
Jan 17, 2021
By Natasha,
Jan 17, 2021
Easy and responsive
By Garry,
Jan 15, 2021
By Pam & Glen,
Jan 15, 2021
By Graham,
Jan 14, 2021
Ease of getting insurance sorted. Helpful website.
By Philipa,
Jan 13, 2021
Easy to use on-line and competitive pricing
By James,
Jan 12, 2021
Such an easy process to join up, and a very competitive price with better benefits than we've had previously.
By mike,
Jan 12, 2021
Easy
By Peter,
Jan 11, 2021
Great service.
By Rebecca,
Jan 10, 2021
No change in premium since last year and super easy to use.
By Vicki,
Jan 10, 2021
Easy to use and understand insurance process
By Robin,
Jan 10, 2021
Ease of use
By Marivic,
Jan 10, 2021
Easy to navigate and fair pricing
By Elisabeth,
Jan 9, 2021
Very easy understandable insurance
By Liza,
Jan 9, 2021
By Karren,
Jan 9, 2021
Very easy to use
By Danielle,
Jan 8, 2021
By Roger,
Jan 8, 2021
Convenient online insurance portal, easy quotes with various options and straight forward policy wordings for rental property insurance. Our portfolio insurer of choice for 8 years plus!
By Elizabeth,
Jan 7, 2021
Easy to use and to understand.
By Tom,
Jan 7, 2021
Convenient and streamlined online solution. Reasonably priced.
By Jason,
Jan 7, 2021
By Terence,
Jan 6, 2021
Straight forward online easy and reasonable cost
By Allan Thomas,
Jan 4, 2021
Because of the ease on insuring with Initio!! Also I have saved money by insuring with Initio!!
By Benjamin,
Jan 3, 2021
Great website, hassle free
By Michele,
Jan 3, 2021
reasonable rates and easy to renew and change policy online
By Belinda,
Dec 30, 2020
Recently had a claim , Initio were amazing at handling the incident, can't recommend them enough
By Clayton & Lorraine,
Dec 30, 2020
Good service, simple online and no hassles. Claims easily settled
By Johanna,
Dec 30, 2020
Quick, easy and excellent value
By Diane & Matthew,
Dec 27, 2020
Great service, so easy to insure and understand.
By Lijia,
Dec 24, 2020
Easy to use. Best cover for the price at the moment.
By Gregory Roberts,
Dec 24, 2020
By Kirsten,
Dec 22, 2020
By William,
Dec 22, 2020
Easiest and quickest application I have come across.
By Jeremy,
Dec 22, 2020
Fantastic company to deal with....great to deal with an insurance company that makes things so easy!
By Ian,
Dec 21, 2020
quick, easy to do and competitive
By Duane,
Dec 21, 2020
By Amanda,
Dec 21, 2020
easy easy
By Ying,
Dec 20, 2020
By Andy,
Dec 20, 2020
This has been the easiest process in securing property insurance I have ever experienced. The premiums are also significantly more competitive than what I'm paying with my previous insurer.
By Clifford Family,
Dec 20, 2020
By Geoff,
Dec 18, 2020
By John,
Dec 18, 2020
so far... If I have to claim and things dont work out my stars may be different.But easy logical forms and helpful additional information. Very good site.
By Ellan,
Dec 18, 2020
SO EASY TO USE
By Ellan,
Dec 18, 2020
Easy to use
By Matt,
Dec 18, 2020
By Steve,
Dec 17, 2020
Simple, fast, less hassle, better than the big guys.
By Deborah,
Dec 17, 2020
Just so easy to deal with
By Jane,
Dec 16, 2020
Easy to use website but seems quite expensive
By Gerald,
Dec 16, 2020
Helpful and easy to deal with
By Mark,
Dec 15, 2020
Very simple to adjust and renew the policy as you go or annually
By Joanne,
Dec 15, 2020
So easy and love the notifications. Great service - thank you!
By Mark,
Dec 14, 2020
Great website, easy to navigate. Competitive prices and additional benefits.
By Theo,
Dec 14, 2020
By Kurt,
Dec 13, 2020
By Elisa,
Dec 13, 2020
Great to use!
By jennifer,
Dec 13, 2020
By Stephen,
Dec 12, 2020
Easy to manage...
By Klee,
Dec 12, 2020
By Bridie -Rose,
Dec 11, 2020
Has been a very easy experience. Thank you
By Lorraine,
Dec 10, 2020
Easy and covers my needs
By Adele,
Dec 10, 2020
Very easy, insured for more and cost $400 less than my old insurer. Win win!
By Richard,
Dec 9, 2020
So Easy!!! :)
By Stewart,
Dec 8, 2020
The dashboard makes renewal so easy :)
By Ian,
Dec 8, 2020
If i need to talk to someone on the phone i don't have to listen to on hold music for a long time. Brilliant service, keep up the good work. Regards Ian
By Arend,
Dec 8, 2020
Great and easy to understand Insurance set up
By Laura,
Dec 8, 2020
Great user experience.
By Vicky,
Dec 7, 2020
By Mark,
Dec 7, 2020
So easy to use and helpful staff
By Samuel,
Dec 7, 2020
By Brendan,
Dec 6, 2020
easy and well priced
By Cathy,
Dec 6, 2020
Initio is just so easy to use and the information is set out without complicated jargon!
By Azim,
Dec 6, 2020
By Rosemary,
Dec 6, 2020
By Jayne,
Dec 5, 2020
Easy to use and cover is perfect for our requirements.
By Sandra,
Dec 5, 2020
Easy to do online, competitive pricing and cover
By Dennis and Barbara,
Dec 5, 2020
Great service, ands value
By Alan,
Dec 5, 2020
Very quick and easy
By Jay,
Dec 4, 2020
Great value, easy to apply
By Sarah,
Dec 3, 2020
I had been struggling to get clarity on cover for a holiday home with short term rental from other insurance companies - this was exactly what I was looking for. The online approach was easy and the added 'everyday language' for clarity helped make this feel like a comfortable decision.
By Graham,
Dec 2, 2020
Easy to set up and very competitive prices, some of the best on the market, will be moving our own house insurance here once it comes up for renewal.
By Lucius,
Dec 2, 2020
Easy renewal process
By Lucius,
Dec 2, 2020
Easy renewal process
By Lucius,
Dec 2, 2020
I am very impressed with the speed and ease of use of the renewal process.
By Brendon,
Dec 2, 2020
By Almanzo,
Dec 2, 2020
By Junior,
Dec 1, 2020
By Lydia,
Dec 1, 2020
fast and easy online application, got my house insured in less than 10 minutes
By LAURYN,
Dec 1, 2020
I have moved all my house insurances to Initio. Ease of use, hassle-free.
By Charles R,
Dec 1, 2020
Great well-designed interactive website guys - perfect CX! Easy to use, simple to understand and clear simple options- and at a fair price. Well done!
By Janice,
Nov 30, 2020
Easy to do online but you won’t insure all my properties
By Christy,
Nov 30, 2020
Easy and quick!
By Joanne,
Nov 30, 2020
Great pricing and making a claim was an absolute breeze. We are switching all our rentals and our own property to Initio!
By N.J & J.W.,
Nov 30, 2020
Solely because of the communication services sofar provided.
By Christina,
Nov 28, 2020
By Annaliese,
Nov 28, 2020
So easy! And makes it less complicated having preset contents values and drop down selections for the excess options. Also adding items over the cap limit was easy.
By Craig & Robyn,
Nov 27, 2020
By Craig & Robyn,
Nov 27, 2020
By Craig & Robyn,
Nov 27, 2020
By Gail,
Nov 26, 2020
Competitive price, cover is easily modified and seems reasonable.
By Ganesh,
Nov 26, 2020
By Vincent,
Nov 26, 2020
easy online
By Carl / Jinchang,
Nov 26, 2020
Easy to get quote. Premium reasonable. Prompt payment of claim.
By Julianne,
Nov 26, 2020
easy transparent website and insurance, with reasonable premiums, lots of helpful information
By Charles,
Nov 26, 2020
By Gene,
Nov 26, 2020
Good pricing and simple online renewal.
By Meghan,
Nov 25, 2020
I've recommended your service to alot of people and had a few switch over. Looking at changing my personal home &contents to you also!
By Peter,
Nov 25, 2020
Ease of access and guidance. Competitive pricing.
By Belinda,
Nov 24, 2020
Fantastic Insurance Company, thoroughly recommend
By Sharon,
Nov 24, 2020
Great value and super easy process!
By Jeff,
Nov 24, 2020
Easy to deal with, great website portal
By Kate,
Nov 24, 2020
By Gavin,
Nov 24, 2020
Super easy to organize cover. Compared several other insurance company offers, Initio was the best offer for my needs. 'Chat with us' on the website was very responsive and answered all questions quickly. Would recommend.
By Ian,
Nov 23, 2020
By Denise,
Nov 22, 2020
Good value insurance, easy to understand policy, and appreciate the good customer service
By Yu,
Nov 22, 2020
By Michael,
Nov 21, 2020
By Angela,
Nov 20, 2020
Best value for money
By SAVANNAH,
Nov 20, 2020
Great, easy service
By Nicholas,
Nov 20, 2020
Price and service
By mark,
Nov 20, 2020
By Timothy,
Nov 20, 2020
Easy as to deal with. Fast communication
By Gordon,
Nov 20, 2020
Easy online system, they processed a small claim with no hassles. I am happy to use on multiple properties. Good value.
By Michael,
Nov 19, 2020
So easy to complete and also the offer of content cover. No other company offered that during the process.
By Steve,
Nov 18, 2020
By Kate,
Nov 18, 2020
Easy to insure!
By Donia,
Nov 18, 2020
By Niki,
Nov 18, 2020
Honestly, so easy to sign up. I was a little apprehensive as had never heard of Initio, but it was recommended on MoneyHub NZ. The process is easy, although I put the wrong date in to start the policy, customer service were amazing to deal with, fast and helped fix my error in a matter of minutes. I am also a huge shop arounder and for House and Contents together Initio came out cheaper than 4 other major insurers and the policy wordings benefit my family alot more.
By Chris,
Nov 18, 2020
Too easy
By Brian,
Nov 17, 2020
great service.
By Andrew,
Nov 16, 2020
Easy to use.
By Richard and Aileen,
Nov 16, 2020
By Dave,
Nov 16, 2020
By Matt,
Nov 15, 2020
By Helen,
Nov 15, 2020
very easy!
By Gill,
Nov 14, 2020
So straightforward. Willing to cover for 'partially rented' use. Premium not too preclusive for this category. Love the personal touch of putting your faces to your business. Thank you guys.
By P&S,
Nov 14, 2020
Easy and simple to do on-line, no wait, no endless talk! Quick and easy - brilliant!
By Audrey and Andrew,
Nov 13, 2020
Well - so far super impressed with claims experience - Napier Floods 9 Nov!- Just getting started so not settle yet, But communication from Anna has been awesome so far!
By Gregor Ramon,
Nov 11, 2020
it was easy and all the time we were in contact for any question, thank you
By Paul & Janet,
Nov 11, 2020
Painless process, no waiting on phone, gave up trying other insurance companies
By Kayla,
Nov 11, 2020
By Andrew,
Nov 11, 2020
Simple, easy to process, great tools to verify sum insurred
By Steve,
Nov 11, 2020
By Therese,
Nov 11, 2020
By Karl,
Nov 11, 2020
Ease, discounts and online for majority of it!!!! Easy. Thanks
By Paula,
Nov 9, 2020
Easy signup process and competitive rates
By Kelly,
Nov 8, 2020
By Simon,
Nov 8, 2020
Process is so easy
By Brendon,
Nov 6, 2020
Affordability and ease of setup
By Kheng Chok,
Nov 6, 2020
Easy process and great value.
By ANDREA,
Nov 5, 2020
By Lisa,
Nov 5, 2020
By Lynley,
Nov 4, 2020
easy to use website NZPIF Discount / competitive pricing good product offering the flexibility to choose Loss Of Rent cover etc that i require
By Belinda,
Nov 4, 2020
Very easy, thank you
By Mark,
Nov 4, 2020
Never had a problem with Initio. Good customer service, I can get clear information about a potential claim. Quick service.
By Ming,
Nov 4, 2020
Easy.
By Gregor Ramon,
Nov 4, 2020
Very fast, simple and efficient.. thank you
By chrissy,
Nov 3, 2020
All experiences excellent
By Kerry,
Nov 3, 2020
Simple, Clear, Easy, Value. No appointment. No screens of confusing paperwork and questions. Fantastic.
By angus,
Nov 3, 2020
good guys
By Billie Sue,
Nov 3, 2020
By David,
Nov 2, 2020
Happy with ease use
By Odette,
Nov 2, 2020
By Peter,
Nov 2, 2020
By Fiona,
Nov 2, 2020
I’m impressed. Sorting Insurance isn’t a favourite hobby of mine ... the experience has been pain free, clear and transparent details, staff who do what they say they will and follow through. Compared to other insurers or Tower and AON this has been a breath of fresh air and I won’t mind doing it again!Thank you for keeping things simple with good coverage. Keep up the good work!
By Katherine,
Nov 1, 2020
By KARTHICK,
Nov 1, 2020
By Audrey and Andrew,
Nov 1, 2020
cos its just easy! I used to work for IAG so have faith in the process!
By Aditi Kaushik,
Oct 30, 2020
Ease of use and good website
By Gordon and Carol,
Oct 29, 2020
Prices are fair and great service
By Donna & Mark,
Oct 28, 2020
The realistic and flexible nature of accommodating unconsented works, and the ease of being able to do the whole application process online, plus the premiums are very reasonable.
By Natalie,
Oct 28, 2020
Great value
By Chris & Jonell,
Oct 28, 2020
Easy online process, dynamic young company and confidence in knowing I would be looked after in the event of a claim.
By Anand Kumar,
Oct 28, 2020
Best value for money and easy to get the insurance online
By Seema,
Oct 28, 2020
Excellent so easy to renew 5 stars very happy customer here
By Sandy,
Oct 27, 2020
Initio had tried maximum effort in order to minimise the payment for the insured. I had been through all the stress because of this event, loss of rent for rest of the year, theft and damages etc. Furthermore I have to experience even stressful time to deal with Initio insurance company dishonest approach.
By Tim,
Oct 27, 2020
Great quoting process, easy to use and good rates
By MJ,
Oct 27, 2020
Great service
By Christopher,
Oct 27, 2020
Unable to increase loss of rents to $50,000
By Christopher,
Oct 27, 2020
Dont like your risk on Wellington properties
By LAURYN,
Oct 27, 2020
Absolutely hassle-free
By Brendan,
Oct 26, 2020
Easy to use website
By Clare,
Oct 26, 2020
By Melanie and James,
Oct 26, 2020
nice and easy, and the paying monthly thing is great.
By Elsie,
Oct 25, 2020
I've never made a claim, so cannot judge how easy, or not, that would be!
By Carol,
Oct 24, 2020
Ease of setting up insurance.
By Jennifer,
Oct 23, 2020
Easy to use and very flexible
By Edward Geoff,
Oct 22, 2020
Everything went like clockwork, and after my trip through your site and learned how to navigate it, the smooth flow was excellent. Also if had good customer service from Andre, helpful and polite. Thanks
By Summer,
Oct 22, 2020
By Barry,
Oct 22, 2020
Easy to deal with
By Kevan,
Oct 22, 2020
Good service.
By Anthony,
Oct 22, 2020
I have been very satisfied with the service though other companies send an Insurance assessor to sort the claims out.
By Robert,
Oct 21, 2020
By Neil,
Oct 20, 2020
competitive premium. Easy to renew.
By adriene,
Oct 20, 2020
Awesome work team so easy to use system an great price
By Diane,
Oct 19, 2020
By Stewart,
Oct 19, 2020
Excellent and easy to use! Thank You!
By Angus,
Oct 19, 2020
GOOD RATES, EASY TO WORK OUT AND AWESOME HELP FROM TEAM THAT ANSWERS THE PHONE :)
By Steven,
Oct 19, 2020
By Juli,
Oct 19, 2020
By Dorothy Rene,
Oct 18, 2020
So easy to follow and very helpful person on the phone.
By Therese,
Oct 18, 2020
really easy to transact
By Doug,
Oct 16, 2020
By Grant & Jo,
Oct 16, 2020
Possibly the easiest process of all insurance companies I've dealt with.
By Pushpendra Singh,
Oct 16, 2020
Easy and Friendly Sign up.
By Rene,
Oct 16, 2020
Simply outstanding
By jude,
Oct 15, 2020
good value.
By Mary-Ellen,
Oct 15, 2020
I was highly recommended by a friend, and would highly recommend to others.
By Munich Ltd,
Oct 15, 2020
By Russell,
Oct 15, 2020
By Grant,
Oct 14, 2020
How easy does Initio make it?? Amazing!!
By Deborah,
Oct 13, 2020
Value, 4 months required between rental inspections and easy to make changes
By Rebecca,
Oct 13, 2020
By Natasha,
Oct 13, 2020
good value cover. Easy to buy it on line. Good company.
By Tim,
Oct 13, 2020
Easy and simple to do online.
By Gregorius,
Oct 13, 2020
you are cheaper, especially since I can choose my rebuild value and excess
By Janine,
Oct 12, 2020
Quick and easy process
By Lee,
Oct 12, 2020
By Joel,
Oct 12, 2020
1. Extremely easy to use and very straightforward. 2. Very well priced. 3. Helpful staff that knew what they were talking about
By James,
Oct 12, 2020
Great service and provider
By Matt,
Oct 11, 2020
I am a property trader and investor and this platform makes it so easy for me.
By Stephanie,
Oct 11, 2020
By Samuel,
Oct 9, 2020
Very easy to do. Explanations on the website make it clear what you are insuring, plus the price is competitive ;)
By Max,
Oct 8, 2020
Price and key replacement excess exclusion!
By Hayley-Jane,
Oct 8, 2020
Too easy
By Brett,
Oct 8, 2020
happy with service
By Brendon,
Oct 7, 2020
Super easy to set up, no BS forms you have to full out.
By Andra,
Oct 6, 2020
The online was easy to use and not difficult as other insurers were
By Richard,
Oct 6, 2020
By Lincoln,
Oct 3, 2020
By Rob,
Oct 3, 2020
By Susan,
Oct 1, 2020
Extremely helpful and responsive.
By Patricia,
Oct 1, 2020
By Robyn,
Oct 1, 2020
Great, easy to use :-)
By Malcolm,
Oct 1, 2020
simple and effective
By Blair,
Sep 30, 2020
By John,
Sep 30, 2020
By Murray,
Sep 30, 2020
By far the simplest, easiest way to take out insurance.
By Abraham,
Sep 30, 2020
Easy and Fast service
By Colin,
Sep 30, 2020
By Nick,
Sep 30, 2020
great service and policy exactly what i have been looking for and other insurers were struggling to provide
By Graham & Lynne,
Sep 30, 2020
Have been a client since Initio's early days. Had 1 water damage event in a kitchen and had prompt good assistance from Initio and Kitchen repaired and restored very quickly. Recommend Initio to people regularly.
By Lily,
Sep 29, 2020
Extremely easy and quick to apply
By Barbara and Terence,
Sep 29, 2020
We are very happy with your service.
By Robyn,
Sep 29, 2020
Great easy service to use - thanks again :-)
By Lisa,
Sep 28, 2020
By (Helen)Hui Chuan,
Sep 28, 2020
Good service, and quick respond to customer's claim.
By Brad,
Sep 27, 2020
Very simple, fast and easy!
By Ke,
Sep 24, 2020
The premium is easy to buy
By Mark,
Sep 24, 2020
Good website, easy to follow. Prices have been creeping up a little though, be good to offer a multi policy discount if a customer has several policies with you.
By LAURYN,
Sep 23, 2020
By David & Hannah,
Sep 23, 2020
super easy an friendly.
By Amanda,
Sep 22, 2020
Easy and quick. Good price too.
By Duane,
Sep 22, 2020
By Kane,
Sep 22, 2020
Simple to use.simple to renew and alter if needed.
By Glenn,
Sep 22, 2020
By Suzanne Anette,
Sep 22, 2020
Setting it up was very easy, I guess the proof of how good this insurance is will be if anything ever has to be claimed (not so far).
By Dennis,
Sep 22, 2020
quick and easy. Seems too easy to be a true for an insurance company!!!
By Dennis and Barbara,
Sep 21, 2020
Online, and kept simple to use
By Anna,
Sep 20, 2020
By Tigilau,
Sep 20, 2020
Comprehensive yet clear, well itemised and easy to understand policy. Great website interface. Competitive pricing.
By Alan,
Sep 20, 2020
By Lena,
Sep 20, 2020
So easy to renew insurance
By Pauline,
Sep 20, 2020
Good communication and easy to do
By David,
Sep 20, 2020
So easy and filled requirements.
By Dennis and Barbara,
Sep 19, 2020
Easy to renew, and reasonable rates.
By Vivek,
Sep 19, 2020
By Beryl,
Sep 18, 2020
great online system and great help when required. thanks Micah!
By Rachel,
Sep 17, 2020
By sheryl,
Sep 17, 2020
By Sharon,
Sep 16, 2020
simple straight forward
By Grant & Jo,
Sep 16, 2020
Very efficient online process, makes it all very easy, accessible and clear.
By Susan,
Sep 16, 2020
very easy to deal with online
By Theo,
Sep 16, 2020
Nobody is perfect !!
By Simon,
Sep 15, 2020
I've found initio very easy to deal with online, and the premiums provide excellent cover for our situation (holiday home that's occasionally rented to guests). Other insurance companies made it such a hassle to get a reasonable quote under these circumstances.
By Anthony,
Sep 13, 2020
Has been straight forward and simple during my 4 years of policy
By Maria,
Sep 12, 2020
By Beverley Kay,
Sep 11, 2020
By Clare,
Sep 10, 2020
By Davide,
Sep 10, 2020
By Vicki,
Aug 30, 2020
So easy, and very reasonable rates. Highly-recommended to everyone
By Garth,
Aug 30, 2020
so easy to sign up, great rates etc.
By Marc,
Aug 30, 2020
By Bradley,
Aug 29, 2020
Easy, with good coverage and price competitive
By Brendon,
Aug 28, 2020
By Yoke Leng, Sophia,
Aug 28, 2020
Competitive rates and ease of use of website
By Jim,
Aug 27, 2020
Great modern online insurance option- excellent for NZPIF members
By Jim,
Aug 27, 2020
Great on line service and quick responses - Have used before and will use again - Thanks Andre
By Philip,
Aug 26, 2020
Price hasn't changed. Happy with online process, its nice and fast/fluid experience
By Josephine,
Aug 25, 2020
Good simple system. Cheaper than other insurers
By Bruce,
Aug 24, 2020
Security, convenience and a reliable Insurer
By Julia,
Aug 24, 2020
By andrew,
Aug 24, 2020
fast. easy. cheaper than broker.
By Davina,
Aug 23, 2020
By Davina,
Aug 23, 2020
By Davina,
Aug 23, 2020
By Davina,
Aug 23, 2020
By Davina,
Aug 23, 2020
By Robin,
Aug 23, 2020
I am so impressed with the ease of Insuring with this company and the extra benefits offered
By Brendan,
Aug 22, 2020
By Alister,
Aug 22, 2020
Good value, simple and upfront info so you know what you're getting.
By Mark,
Aug 20, 2020
Seamless service highly recommend this product
By Ian,
Aug 20, 2020
Slick online application process, excellent landlord cover, very responsive.
By Gareth,
Aug 20, 2020
Very easy to get a quote, quick answers to my questions, plus they provided a helpful comparison to my current policy. Definitely recommend.
By kameron,
Aug 20, 2020
Ease of starting and seems to be honest
By Barbara,
Aug 20, 2020
Easy to deal with, website easy to use. Good value.
By Lieng sree,
Aug 20, 2020
Good n fast easy to deal
By Keith,
Aug 20, 2020
Great company to deal with always very helpful
By Carissa,
Aug 20, 2020
Fast, easy, competitive pricing
By Scott & Janine,
Aug 20, 2020
Easy, no fuss and competitive prices
By Anne,
Aug 20, 2020
By Gary,
Aug 20, 2020
Great easy process and good value for money cover.
By Belinda,
Aug 20, 2020
So happy I have all my insurances with you, website is easy to use as well
By Alice,
Aug 20, 2020
I've recently had Malicious Damage by my tenants which resulted in over $40,000 damage! I was so lucky that I'm insured with Initio which they've attended very quickly and processed payment at a swift pace. The loss adjuster and the admin person that handled our case was kind and professional, all conversations are easy and prompt response. Furthermore, they've demonstrated compassion to what happened to us, in the old classic Kiwi way. 5 STAR for teams at Initio, you guys are AWESOME! highly recommend to all.
By Geoffrey,
Aug 16, 2020
Great company to deal with!
By Lisa,
Aug 14, 2020
Easy to set up, great price
By Leigh,
Aug 14, 2020
Easy online quote. Chat feature worked well.
By Juliet,
Aug 13, 2020
I have recommended you to family and friends. A lot of them have changed. You are good value for money. Easy to deal with
By Barry,
Aug 11, 2020
By SAM,
Aug 10, 2020
By Brett,
Aug 10, 2020
We had a Meth claim / very stressful time / Initio staff were awesome & friendly & handled the claim professionally step by step & got our property sorted out & rented out again Cheers
By Jim,
Aug 10, 2020
helpful advice from "chat" with Andre and good pricing on Landlords policies. Thanks
By Suzanne,
Aug 9, 2020
I have had all my insurance policies with AMI for decades. I thought they did a reasonable price. Your quote is better - who doesn't want to get a good deal!
By David,
Aug 9, 2020
Easy to use, and Hassle free in any claims I've made
By Evgeniya,
Aug 9, 2020
easy to deal
By Mara,
Aug 8, 2020
Love the online interface
By Karyn and Bruce,
Aug 8, 2020
Easy, and great to be able to get insurance for our holiday home.
By Tonij,
Aug 8, 2020
Simply and easy.
By Fraser,
Aug 8, 2020
By Ian,
Aug 6, 2020
You are the best
By Anthony,
Aug 6, 2020
Very good service when I have made a claim.
By Christine,
Aug 6, 2020
So quick & easy via website
By Flo,
Aug 6, 2020
Great service, prompt, reliable, uncomplicated, all the things I want in a busy life! I can do most of it online and can view my insurance details on the dashboard at any time which is handy when we have multiple properties.
By Michael,
Aug 6, 2020
Great Internet site and extremely helpful style during phone conversation.
By Natalie,
Aug 5, 2020
By Elizabeth,
Aug 5, 2020
easy to use and to understand
By Pamella,
Aug 5, 2020
easy to use, all the insurance I need at much lower prices. thank you.
By David,
Aug 5, 2020
Easy system, good value.
By Anthony,
Aug 4, 2020
So user friendly & simple!
By Alister,
Aug 4, 2020
fast, easy to quote/renew and competitive
By Darren,
Aug 3, 2020
Great digital experience focused on landlords needs
By richard and christine,
Aug 3, 2020
helpful staff easy to set up policy
By Munich Ltd,
Aug 3, 2020
By Gregory,
Aug 2, 2020
Quick and easy. Great response time from support desk. Competitive price.
By Teresa,
Aug 2, 2020
By Ross / Frances,
Jul 31, 2020
Good service and easy to use
By Renate,
Jul 31, 2020
By Tim,
Jul 31, 2020
excellent service & product-once an AP option is available (instead of CC for monthly payments) it would be 5star recommendable
By Glenn,
Jul 30, 2020
Easy and hassle free. Option to add/include special items. Competitive pricing
By Peter,
Jul 29, 2020
Huge savings on my policy and easy to do online
By Simon,
Jul 28, 2020
So easy to renew policies and also the cost of insurance is very competitive.
By Melvin,
Jul 28, 2020
Great and ease of service from Initio. Thank you.
By Peter,
Jul 28, 2020
By Grant,
Jul 27, 2020
So easy
By Martin,
Jul 27, 2020
By Dianne,
Jul 27, 2020
So simple and easy to arrange insurance; and a competitive premium - thank you!
By Stephen,
Jul 26, 2020
Easy to manage and good value !!
By derek,
Jul 24, 2020
By Robyn,
Jul 23, 2020
By Nicola,
Jul 23, 2020
Simplistic - hopefully reliable!
By Carolyn,
Jul 22, 2020
Very easy to set up and competitive pricing and good coverage
By Anthony,
Jul 22, 2020
Simple, easy process. Best value insurance in the country.
By Andrew,
Jul 22, 2020
Cheaper than most other insurers. Easy to complete and pay online.
By Michael,
Jul 21, 2020
User Experience excellent!
By Beatrice,
Jul 21, 2020
By Andrew,
Jul 20, 2020
Easy to fill out policy online and cheaper than most other insurers.
By Sarah,
Jul 20, 2020
Easy process and prompt communication
By Maxine,
Jul 20, 2020
Very good pricing
By Gregory & Gaylene,
Jul 19, 2020
Good value and good user friendly systems
By Gareth,
Jul 19, 2020
Good service and prices. The cost breakdown is useful, shows just how much this government is clipping the ticket.
By Beverley,
Jul 17, 2020
By Anne,
Jul 16, 2020
A very comprehensive cover given and a very easy process.
By Sally and Brentyn,
Jul 15, 2020
By Erika,
Jul 14, 2020
Quick and Easy
By John,
Jul 14, 2020
By Darwin,
Jul 13, 2020
I've used Initio several times and it is simply the best - so easy!
By Amanda & Simon,
Jul 13, 2020
By Gemma,
Jul 12, 2020
Easy renewal.
By Katarzyna,
Jul 12, 2020
because being with Initio is easy and no trouble to do all business online.
By Helen and Paul,
Jul 12, 2020
Great user friendly website. Thanks so much
By Judy and Neville,
Jul 10, 2020
Simple process but cannot give top score as premiums continue to soar and I have not had the need to test the claims side of the scheme, and hopefully never will.
By Fleur,
Jul 10, 2020
By Kenny,
Jul 10, 2020
Easy to apply online and very cost-effective.
By Nadine,
Jul 9, 2020
Quick and easy, in todays world i need to do as much as possible via internet, and not on the phone
By Graeme,
Jul 9, 2020
Easy, excellent service.
By Sandy,
Jul 8, 2020
Great firm !!
By Jeremy,
Jul 8, 2020
Easy and simple to use!
By Melody,
Jul 7, 2020
Easy and recommended by Hawkes Bay Property Investors
By Abraham,
Jul 7, 2020
Great easy service
By Corinna & Jonathan,
Jul 7, 2020
Great price & cover, easy to use portal
By Vincent,
Jul 6, 2020
Initio has competitive pricing and its so easy to get one online. Covers most I could think of ensuring peace of mind. My second year with Initio!
By Andrew,
Jul 6, 2020
Your water damage policy is far too strict. A gradual leak that you can't notice caused thousands of dollars in damage but wasn't covered by our cover.
By Andrew,
Jul 6, 2020
By Christine,
Jul 4, 2020
Easy to renew. Good prices
By Katherine,
Jul 3, 2020
Easy site to use and good pricing
By Katherine,
Jul 3, 2020
Great website, easy to use and good pricing
By Munich Ltd,
Jul 3, 2020
By Constance,
Jul 2, 2020
It works for me
By Sharlene,
Jul 2, 2020
awesome service
By Scott,
Jul 2, 2020
Clear, simple and easy to navigate.
By Michael Lawrence,
Jul 1, 2020
great reminders. competitive cost of policy and extensive inclusions
By Tonij,
Jun 29, 2020
Fast, simple and competitive premium. Claim also easy and straightforward.
By Alistair,
Jun 29, 2020
Easy to fill out and to see how premium is affected by choices. Also cheaper than others :-)
By Valerie,
Jun 29, 2020
Very quick and easy to set up, and great price.
By PETER,
Jun 29, 2020
PRICE
By Leighton,
Jun 29, 2020
By Sarah,
Jun 29, 2020
By Lisa,
Jun 29, 2020
By Katrina,
Jun 28, 2020
It seems an okay policy but too expensive. At the moment I've not got enough time to research other options.
By toni,
Jun 26, 2020
Not really sure; it was easy to get, lets hope you easy to deal with
By Jeffrey,
Jun 25, 2020
By Nikolas,
Jun 25, 2020
Easy process - easy to navigate website and easy access to info - but most importantly competitive pricing.
By Pardeep,
Jun 25, 2020
Great price and service
By Pardeep,
Jun 25, 2020
great
By Irene,
Jun 25, 2020
being great thanks
By Avinash,
Jun 25, 2020
Good service.
By David,
Jun 25, 2020
By Leigh,
Jun 25, 2020
Competitively priced and easy to set up.
By Lara,
Jun 22, 2020
It would be best if you have a reference part for customers to write their property address, when using account to account. Also to choose a date I want the funds to drawn out, rather than for it happen straight away.
By Jacqui,
Jun 21, 2020
By Jill,
Jun 21, 2020
Competitive rates, great service when I made a claim.
By Nicola,
Jun 21, 2020
By Jeremy,
Jun 20, 2020
easy as to renew and update the policy! Keep up the good work team
By Geoff,
Jun 19, 2020
Very easy seem comprehensive at competitive rates
By william,
Jun 19, 2020
easy, good price
By Grant,
Jun 19, 2020
EASY TO USE GREAT PRICE
By Michael,
Jun 18, 2020
Effortless, Reasonable prices, No Automatic rollover, with huge increases. Good reminder.
By Carole,
Jun 16, 2020
So easy to use & understand
By Gen Lin,
Jun 16, 2020
fast and easy!
By David,
Jun 16, 2020
Need to see you live up to what we have agreed in the contract above
By Anthony,
Jun 15, 2020
Other insurance companies are offering competitive terms. In particular I am thinking of AA.
By Rene,
Jun 15, 2020
By vincent,
Jun 14, 2020
Online, easy
By Ian,
Jun 12, 2020
About $600 less than what pic insurance brokers were going to initially charge me
By Barry,
Jun 8, 2020
By Claire,
Jun 7, 2020
Easy online set up. Works for our situation
By Anthony,
Jun 6, 2020
Good prices, good service when we have made a claim.
By Rachael,
Jun 6, 2020
By Chris,
Jun 5, 2020
Easy to use and clear format
By Jacquie,
Jun 4, 2020
seemed very straightforward to set up but not had any dealings yet so we will see if you're worthy of 5 stars!
By Dawn,
Jun 4, 2020
By Matt,
Jun 3, 2020
By JOAN,
Jun 3, 2020
My Daughter Pam Hanretty recommended me and tells everyone how wonderful your service is
By Neil & Rawinia,
Jun 3, 2020
Clear benefits, Easy process. I completed this in 15 minutes from the UK. Definately the most simple insurance I have ever completed. Time will tell how good the service is beyond this.
By Ian,
Jun 3, 2020
Transparency & speed of the renewal process and the ability to insure holiday home that is also rented
By Tanya,
Jun 3, 2020
I have already recommended you to my accountant.
By Trevor,
Jun 3, 2020
By Munich Ltd,
Jun 3, 2020
By Wilma,
Jun 3, 2020
Friendly systems to follow. Thank you.
By Jane,
Jun 3, 2020
Because there is a policy that protects a holiday home that is also rented out. Some other insurance companies don't seem to have a policy ready to cover this type of property use.
By michael,
Jun 3, 2020
By Adrian,
Jun 3, 2020
By Lynette,
May 28, 2020
Great value insurance
By Roger,
May 28, 2020
Great cover for this type of property.
By Jackie,
May 27, 2020
Luv being able to do it all online. The friendly reminders were nice, thanks. Great being able to pay monthly now.
By Paul,
May 27, 2020
By Jacqueline,
May 27, 2020
Very user friendly.
By Lois,
May 27, 2020
Easy to deal with
By Gordon,
May 26, 2020
Quick easy to use, processed the one small claim we had well. Just renewed for 3rd year.
By Paul,
May 26, 2020
Easy online process. However at this stage can not comment on claim process as had no claims.
By Joe,
May 25, 2020
Easy and straightforward to set up insurance
By Christine,
May 25, 2020
Easy to use and instant insurance
By Tracy,
May 25, 2020
easy to use
By Lisa,
May 25, 2020
So simple and quick to use.
By Rodney,
May 22, 2020
Really easy process
By Toby,
May 20, 2020
Sooo simple to insure a property and Initio support the NZPIF.
By Michael Stuart,
May 19, 2020
Good value, simple to use, very efficient
By Mike,
May 19, 2020
Value for money and so easy.
By Janet,
May 18, 2020
Very quick and easy the deal with
By Yongping (Peter),
May 17, 2020
GOOD SERVICE!
By David,
May 16, 2020
Really simple service to use, value seems fair.
By Arteshar,
May 16, 2020
Been with Initio for about 5 years, for 2 properties. I am happy with the policy.
By Zbigniew,
May 14, 2020
Friendly and helpful staff, good communication and ease of use
By James,
May 14, 2020
By Brett,
May 13, 2020
quick and easy
By Jennifer,
May 13, 2020
By Christine,
May 13, 2020
Easy online process
By Julena,
May 13, 2020
Easy, simple, and I have control over how I insure ... thank YOU!
By Geoff & Tina,
May 12, 2020
Cover, ease of renewal and competitive premiums.
By David,
May 12, 2020
would be 5 stars, because it is all so easy. but since you have been bought out the prices have been creeping up.
By Ethan,
May 11, 2020
Easy to use. Good pricing
By Helen,
May 11, 2020
By Deirdre,
May 11, 2020
Good service and easy service. Great pricing.
By Firman Family Trust,
May 10, 2020
so far so good
By Sharron,
May 9, 2020
Easy and fast. great stuff
By Anna,
May 7, 2020
Easy system to use
By Dmitri,
May 7, 2020
happy long term client
By Jason,
May 7, 2020
ease of use and great pricing
By Ann-Marie,
May 7, 2020
Have not had any direct experience (claims) so don't know how supportive your company is but cover is good and premium renewals easy to negotiate.
By Robyn,
May 7, 2020
By Nicola,
May 6, 2020
It was so easy! I've spent literally hours on the phone to other insurance companies and brokers this week. Initio came back with the best cover, best price and I purchased the insurance online within 5 minutes. Amazing, thank you!
By Emily,
May 6, 2020
It was friendly. Easy simple clear information. Liked the examples of recent payouts and do not payout. Also the info of what you covered under landlord insurance. Extensive and clear with options of increasing. Then easy to pay at end with clear information and instructions. Im not use to digital technology but it was great. Thank you
By Elaine,
May 6, 2020
No probs renewing all info clear and easy to understand.
By Angela,
May 6, 2020
By Eshal,
May 3, 2020
Cannot be easier to renew, thanks team:)
By Adriaan,
May 2, 2020
Very easy to manage, nice setup
By Jacobus A,
May 1, 2020
So hassle free, easy to use, quick to update with instant communications! Not to mention the competitive premiums. Keep up the good work
By John,
May 1, 2020
Good value, easy to deal with. Simple.
By Morree,
May 1, 2020
Haven’t needed to use you, so can’t give 5 stars.
By Steven,
Apr 30, 2020
Simple easy good value
By Kent,
Apr 30, 2020
Quick, easy, great value for money.
By Conrad & Jill,
Apr 30, 2020
Easy to deal with and very competitive
By Raewyn,
Apr 29, 2020
Simple to do, also love being able to play with the different boxes and see clearly how it affects premiums!
By John,
Apr 29, 2020
good website, easy to understand and select and edit the information
By Coral,
Apr 29, 2020
Love the dashboard and easy to renew
By Michael,
Apr 27, 2020
Process is easy, and communication is quick and informative
By Rachael and Geoff,
Apr 26, 2020
Easy to renew and use.
By Wendy,
Apr 25, 2020
By Jane,
Apr 24, 2020
I have appreciated the flexibility of Initio, providing a policy to insure our house under different circumstances. Both when it has been used purely as our own home and when it has been used partly as a holiday rental. It was very simple to switch the house status from one to the other when updating the policy.
By Jodie,
Apr 23, 2020
Easy online and bnb option
By David,
Apr 22, 2020
Very easy
By frederik,
Apr 22, 2020
Great way to get insurance business sorted
By Satnam & Akanksha,
Apr 22, 2020
Never had to claim but buying and renewing the policy, online portal is amazing so thanks for the good work. Of course, no one knows how good insurance is until you claim so might find out more one day
By Meha Dinesh,
Apr 20, 2020
EASY
By Rachel,
Apr 20, 2020
Polite, helpful, quick and helpful service.
By Anthony,
Apr 20, 2020
Best cover, best price.
By Randi,
Apr 20, 2020
Professional service, easy invoicing/payment, policy clear and understandable.
By Jody,
Apr 19, 2020
Super easy online insurance and willing to offer insurance on my trade properties as well , thanks
By Simon,
Apr 17, 2020
By Mark,
Apr 17, 2020
Couldn’t be happier with you company guys. Dashboard so easy to set up new policies or renew old one. Just wish you would insure all my other properties in Blenheim. Maybe in time aye. Thanks again. Mark.
By John,
Apr 16, 2020
By Helen,
Apr 15, 2020
Good
By Ronald William,
Apr 14, 2020
By Gordon,
Apr 13, 2020
Easy. Like the portal. Would like to be able to see 2018 Schedule because i missed saving this electronically.
By Ian,
Apr 12, 2020
Helpful staff
By Duane,
Apr 12, 2020
By Richard,
Apr 12, 2020
Initio makes renewal hassle-free. Thanks.
By Michael,
Apr 9, 2020
By Alastair,
Apr 9, 2020
Very easy to manage my policy
By Robin,
Apr 8, 2020
It's a breeze to use :)
By Louisa,
Apr 7, 2020
Easy to check adding replacement value and the effect on premium.
By Tom,
Apr 7, 2020
Easy to manage my policies online.
By Wendy,
Apr 7, 2020
By Calie,
Apr 7, 2020
Easy to use competitive prices great value for money
By Stephen,
Apr 7, 2020
So easy to use.
By Matthew,
Apr 6, 2020
Best house insurance company in setting up and renewing.
By Nick,
Apr 6, 2020
Fantastic - just insured 3 houses and my daughter and my wife will be insuring their houses with you next!
By Nick,
Apr 6, 2020
By Nick,
Apr 6, 2020
By Gavin,
Apr 6, 2020
The cover provided for the price is much better than the traditional players. Your on-line customer journey from zero to insured, 2 minutes. Take one of your traditional competitors, couldn't provide the same cover/price, can't take dialogues and quotes digitally (even through e-mail) and require you to call at a minimum. Not so easy if you work unusual hours and also very time consuming. So on-boarding experience is very good, I hope I never need to try it but it's a good indication that claims are done just as efficiently
By Fay,
Apr 6, 2020
I find your service quick and efficient - Andre and Micah were quick to respond on chat. Also we hope you will be just as rapid to respond and payout if ever we should put in a claim.
By Carolyn,
Apr 6, 2020
Easy to use, lots of easy to understand information, and a good price
By Kate,
Apr 6, 2020
Easy to renew online. Very user-friendly website.
By Donna,
Apr 4, 2020
Thank you Initio for your ongoing Service. We appreciate your prompt reminders for renewals and quality.
By Yiannos,
Apr 2, 2020
Easy to renew, all information readily avilable
By Alistair,
Apr 2, 2020
An easy online process. Policy quite well suited to a rental property.
By Claire,
Apr 1, 2020
Offers insurance cover that was hard to find elsewhere, very easy to set up
By Robert,
Apr 1, 2020
All seems to good to be true- Realistic rates, straight through processing, every thing is not too hard requiring extra payments here and there.
By Trevor,
Apr 1, 2020
Great cover with good number of options available. Good pricing and good support service. Thanks.
By Joe,
Apr 1, 2020
Very easy and straight forward
By Joel,
Mar 31, 2020
Easy and competitive.
By Raewyn,
Mar 29, 2020
By Raewyn,
Mar 29, 2020
By Raewyn,
Mar 29, 2020
By Raewyn,
Mar 29, 2020
By Lee,
Mar 28, 2020
By Grant-David,
Mar 28, 2020
By Philippa,
Mar 26, 2020
An easy no fuss way to insure our property - no continued advertising in my inbox and an easy to read policy document in plain language.
By DTH Group,
Mar 26, 2020