Customer reviews

Clean and simple, and GREAT value

so easy, sorted from home.

Efficient, excellent service. Easy process for beginning and for annual renewal. Haven't ever needed to make a claim but I would trust that Initio would honour everything it says it would if such a situation arose.

Most Awesome!

Value, and ease of working with Initio

Great service!

Reasonable price, the tools are available onhand to make a decision, easy process to follow

Great service!

Great set up for policy renewal/changes. Very clear

Easy to use insurance

You guys have given amazing quick service!

Better overall coverage for cheaper

Easy, straight forward, no pressure, cheaper

Fast and easy....no hassles

cheaper and covers well.

Easy as!! Thanks.

Great, quick, responsive customer service.

Speed. Hassle free

Nice and simple

very simple to set up. simple basic questions without the rubbish of nonsense

Easy to use website, quick answer on the phone when called to clarify multi-unit tenancy details.

So easy, cost effective, fast

Just love how easy it all is, you could teach the big insurance companies a thing or two!

Easy portal to use for getting trade insurance and very quick response times for queries.

Easy

Competitive and efficient service

since oyu were bought out premiums have increased significantly. ok value now but used to be really good value

Well, I don't like managing this type of stuff and it's super easy with this company.

can't set a date for my payment & can't write the address of my property I am paying insurance for as a reference.

So user friendly and great customer service on phone!!

After increasing the rebuild cost of our home using the online home rebuild quote system, and increasing our contents policy, and decreasing our excess limit, we are still saving $900 a year by chaning over to Initio. Great work guys - trust we never have to claim - but insurance is one of those "doomed if you do - doomed if you dont" murphy law cases isnt it. :-)

Very easy to use and great rates!

Perfect cover for our holiday home. Especially as it includes contents.

easy to deal with thanks.

We have had a few claims recently that were attended to by Ann and the Initio team and all went smoothly

Very straightforward system

straight forward Competitive rates

Suits us

Easy to do online, competitive pricing, easy to alter things like excess and rebuild value and see how the premium is affected, great to see that some contents are covered due to it being a rental. Of course hopefully I'll never have to find out how good you are at handling a claim.

I did not get a renewal email, just one to say it was expired at the end of the day being a Friday before a long weekend...

Very straight forward, simple and quick

Extremely easy to deal with and competitive premiums.

Easy to manage and update policy value.

Nice and easy!

Easy online process

cause you're not running with gangs or cooking meth

Excellent cover for landlords and very easy to update and renew premiums

Very quick and easy. Helpful customer service.

Suits us perfectly

Excellent policy, easy website

Great value for money and easy to access via email

awesome value

So easy and good price.

Simple & reasonable cost

Great service and easy to set up insurance.

Perfect

Easy to obtain property insurance.

Easy to use, great comprehensive cover for a good price

Who has heard of a policy going down at renewal? Thanks

Easy and very competitive pricing.

Very competitive prices and very good customer service so thank you

Really user-friendly insurance

Easy easy easy.

Came on the recommendation of NZPIF and found it quick and easy.

Easy to use

Easy to enrol and pay

Easy and straightforward

Best Insurance company who understands how investors operate. Quick claim response. A Real person on the phone. No other insurance company better.

It was so easy to get my house insured quickly over the internet plus it is underwritten by a strong company

Started off reasonably priced and have stayed loyal to Initio for several years... but in the past years premiums are rising far too much.

Because the credit card check second step was confusing. My card got blocked and the Initio chat person didn't know the right number to put either. Taken an hour to get unblocked!

Ease of use and competetive rates.

Good service.

Easy to renew and cost effective

Easy to apply and great pricing

Simple to set up definitely no long delays waiting for the phone to be answered and price competitive .

So quick and so easy

Easy, simple and just what we needed.

Easy peasy...

Comprehensive information and easy to navigate. :)

My experience with Initio has been great since I took out my house and contents policy a year ago. I have just renewed for another year and the online renewal process was simple and helpful to use.

easy

Probably the easiest insurance renewal out there. Highly recommend. ...though have yet to make any claim thankfully.

Very easy on line, with user friendly Dashboard. Also good value.

so simple and cost effective

Very easy to use online, but it's also easy to speak to a person if you need to.

Super easy and transparent with good value rates

Easy online process - very competitive rates

Easy to use, clear cost breakdown, reasonable pricing.

very easy sign-up procedure.

quick and easy

Great online service guys however have not ever claimed on any one of our policies yet, that will be a real test 😜

Great online service and premiums, however never claimed so the final test isn't passed yet 😜

Great online service, haven't to claim yet that will be your real test guys 😉

Easy to use website, good value.

The ease with which I can do this!

We feel quite safe in our insurance cover, everything is simple and straightforward, payment quick and easy. Its also reasonably priced. What more could you ask for?

easy to use yet comprehensive in info

Renewal process is straightforward and quick

Great prices and very helpful online support.

Initio makes insuring your home and contents super easy. Staff are on hand to assist with any queries but it's easy to renew or amend your policy on-line.

Smooth and easy process and very price competitive

Easy!

Just saved $400 on renewal quote with AMI

Because we're new and need to see how you go :)

Easy peasy!

Great company easy to work with

Good policy. Good price. NZPIF member discount.

Best prices

Consistently providing a good service

Easy and instant process - thank you

You're better value than the rest

Awesome system - hassle free.

So simple to deal with!

Good Service easy to renew, reasonable cost.

This has been such an easy experience to set up the insurance and the premium is very competitive.

It's so easy and seems good value

Excellent service, never experienced anything like this before!

I insure my own home and two rental properties with initio for a few years now and would highly recommend Initio to anyone looking for rental or home insurance.

Simple to use

Good value for money

Easy to get insurance without all the usual hassle

It is all so easy through your website. Thank you. I have not made a claim, so don't have any experience of that side of the business.

Awesome - user friendly website

Your policy is tailored for our property that is rented out.

Great policies for multi unit tenancies and small B&B. Much better value than previous insurance brokers can provide.

Value and ease of use.

Very quick to insure your home. You give all the options commonly needed these days. Called in as well to ask a question and your telephone staff were very helpful - amazing was you answered my call within a few rings. The best this was your pricing is very competitive. Keep up the amazing work.

As mentioned previously

Great telephone communication and easy access to insure property. Thank you ;-)

Straight forward and quick process, thanks!

Great product. User interface clean and simple to operate.

Very good review, renewal and payment service, thanks

Very simple to apply online and excellent pricing.

It is very easy to contact the customer service and they are all very knowledgeable in answering questions.

Better policy conditions

It is all so easy - everything is available online. We have not had to make a claim so have no experience of that.

First of all, the very reasonable cost to insure & secondly the ease of being able to do it. Thank you.

Competitive rates, user-friendly web-site.

Very easy and good value

Ease of use. Able to insure for gradual meth contamination.

I am recommending you to my daughter that is just going to rent her house out

When I called I could talk to a human straight away that helped and it was easy.

Easy affordable to use system and service

I haven't had to make a claim yet so can't judge you on that yet

Easy to deal with and communicate.

Because setting it up was so easy and it was a lot cheaper than our previous provider quoted

Reasonable insurance costs and quick response to claims

Having been referred by a friend, I found the online quote and booking system so easy with such a quick response. Also being able to pay using account2account was so very convenient.

I am very happy with the premium I am paying and have found initio very good to deal with

Very easy to understand the website and the quote form. Quick and easy. Also, Initio stands out in making insurance accessible for house flippers who may not have a house full of its usual contents or may not not have full-time occupancy during the months of renovation. Thanks, Elaine.

No crazy price increase from last year. Real good.

I don't like aig But you were suggested by GRA

Because property manager recommended you as best policy for landlords

Superb customer service, easy to deal with

Convenient and cost effective

Very quick and efficient service. The phone rang twice and was picked up by Andre. He asked to call me back as I had a difficult question. He checked with his manager and called me back immediately with a competitive offer. I have changed my house insurance from AMI as a result.

Very easy to do....lovely phone manner when i rung with some questions.

Best insurance company i have ever dealt with. I tell everyone about you guys!

Because you guys rock

seem honest and straight forward

Easy and simple to operate and apply

So easy and well priced

easy to use and good communication

Easy, concise and very cost effective insurance provision. Many thanks.

So easy to deal with, prompt responses - thanks!

Excellent website.

Very easy process to follow. Someone answered the phone quickly when I rang. Price is more than competitive. Cover is comprehensive for both house and contents.

ease of use for policy quote and price was very competitive for premium cover

Easy to use and understand

So easy and comprehensive!

Easy, efficient, pricing

Straight forward and easy to understand

to easy

Brilliant, fast, thank you

Very easy and fast process! Fair pricing and no extras we didn't need.

Very easy to do and I like using the attached cordell calculator

Excellent response

I love how simple and user friendly Initio is!

Our previous property was insured with Initio, the assistance via phone and the ability to go on line to set up our new policy for our new home was seamless and stressless.

Hassle free

GOOD

Happy with initio

Quoting ease and responsiveness, competitive pricing and great communication on variation/questions.

It's easy

So far so good, easy to fill out but not sure what things are like in terms of if or when I will make a claim.

Very simple to insure and make a claim.

Simple and easy

Easy fast explanation and process

good cover, good online chat service

Simplicity.

Easy to use. Quick response from chat

No claims yet, but excellent service in setting up and renewing

Fast, easy process!

easy to use online

Super easy to use and very competitive prices. Great for a first home owner to keep costs down. Definitely recommend for all whether they are young or old

That whole process was soooooo easy.

Easy and responsive

Ease of getting insurance sorted. Helpful website.

Easy to use on-line and competitive pricing

Such an easy process to join up, and a very competitive price with better benefits than we've had previously.

Easy

Great service.

No change in premium since last year and super easy to use.

Easy to use and understand insurance process

Ease of use

Easy to navigate and fair pricing

Very easy understandable insurance

Very easy to use

Convenient online insurance portal, easy quotes with various options and straight forward policy wordings for rental property insurance. Our portfolio insurer of choice for 8 years plus!

Easy to use and to understand.

Convenient and streamlined online solution. Reasonably priced.

Straight forward online easy and reasonable cost

Because of the ease on insuring with Initio!! Also I have saved money by insuring with Initio!!

Great website, hassle free

reasonable rates and easy to renew and change policy online

Recently had a claim , Initio were amazing at handling the incident, can't recommend them enough

Good service, simple online and no hassles. Claims easily settled

Quick, easy and excellent value

Great service, so easy to insure and understand.

Easy to use. Best cover for the price at the moment.

Easiest and quickest application I have come across.

Fantastic company to deal with....great to deal with an insurance company that makes things so easy!

quick, easy to do and competitive

easy easy

This has been the easiest process in securing property insurance I have ever experienced. The premiums are also significantly more competitive than what I'm paying with my previous insurer.

so far... If I have to claim and things dont work out my stars may be different.But easy logical forms and helpful additional information. Very good site.

SO EASY TO USE

Easy to use

Simple, fast, less hassle, better than the big guys.

Just so easy to deal with

Easy to use website but seems quite expensive

Helpful and easy to deal with

Very simple to adjust and renew the policy as you go or annually

So easy and love the notifications. Great service - thank you!

Great website, easy to navigate. Competitive prices and additional benefits.

Great to use!

Easy to manage...

Has been a very easy experience. Thank you

Easy and covers my needs

Very easy, insured for more and cost $400 less than my old insurer. Win win!

So Easy!!! :)

The dashboard makes renewal so easy :)

If i need to talk to someone on the phone i don't have to listen to on hold music for a long time. Brilliant service, keep up the good work. Regards Ian

Great and easy to understand Insurance set up

Great user experience.

So easy to use and helpful staff

easy and well priced

Initio is just so easy to use and the information is set out without complicated jargon!

Easy to use and cover is perfect for our requirements.

Easy to do online, competitive pricing and cover

Great service, ands value

Very quick and easy

Great value, easy to apply

I had been struggling to get clarity on cover for a holiday home with short term rental from other insurance companies - this was exactly what I was looking for. The online approach was easy and the added 'everyday language' for clarity helped make this feel like a comfortable decision.

Easy to set up and very competitive prices, some of the best on the market, will be moving our own house insurance here once it comes up for renewal.

Easy renewal process

Easy renewal process

I am very impressed with the speed and ease of use of the renewal process.

fast and easy online application, got my house insured in less than 10 minutes

I have moved all my house insurances to Initio. Ease of use, hassle-free.

Great well-designed interactive website guys - perfect CX! Easy to use, simple to understand and clear simple options- and at a fair price. Well done!

Easy to do online but you won’t insure all my properties

Easy and quick!

Great pricing and making a claim was an absolute breeze. We are switching all our rentals and our own property to Initio!

Solely because of the communication services sofar provided.

So easy! And makes it less complicated having preset contents values and drop down selections for the excess options. Also adding items over the cap limit was easy.

Competitive price, cover is easily modified and seems reasonable.

easy online

Easy to get quote. Premium reasonable. Prompt payment of claim.

easy transparent website and insurance, with reasonable premiums, lots of helpful information

Good pricing and simple online renewal.

I've recommended your service to alot of people and had a few switch over. Looking at changing my personal home &contents to you also!

Ease of access and guidance. Competitive pricing.

Fantastic Insurance Company, thoroughly recommend

Great value and super easy process!

Easy to deal with, great website portal

Super easy to organize cover. Compared several other insurance company offers, Initio was the best offer for my needs. 'Chat with us' on the website was very responsive and answered all questions quickly. Would recommend.

Good value insurance, easy to understand policy, and appreciate the good customer service

Best value for money

Great, easy service

Price and service

Easy as to deal with. Fast communication

Easy online system, they processed a small claim with no hassles. I am happy to use on multiple properties. Good value.

So easy to complete and also the offer of content cover. No other company offered that during the process.

Easy to insure!

Honestly, so easy to sign up. I was a little apprehensive as had never heard of Initio, but it was recommended on MoneyHub NZ. The process is easy, although I put the wrong date in to start the policy, customer service were amazing to deal with, fast and helped fix my error in a matter of minutes. I am also a huge shop arounder and for House and Contents together Initio came out cheaper than 4 other major insurers and the policy wordings benefit my family alot more.

Too easy

great service.

Easy to use.

very easy!

So straightforward. Willing to cover for 'partially rented' use. Premium not too preclusive for this category. Love the personal touch of putting your faces to your business. Thank you guys.

Easy and simple to do on-line, no wait, no endless talk! Quick and easy - brilliant!

Well - so far super impressed with claims experience - Napier Floods 9 Nov!- Just getting started so not settle yet, But communication from Anna has been awesome so far!

it was easy and all the time we were in contact for any question, thank you

Painless process, no waiting on phone, gave up trying other insurance companies

Simple, easy to process, great tools to verify sum insurred

Ease, discounts and online for majority of it!!!! Easy. Thanks

Easy signup process and competitive rates

Process is so easy

Affordability and ease of setup

Easy process and great value.

easy to use website NZPIF Discount / competitive pricing good product offering the flexibility to choose Loss Of Rent cover etc that i require

Very easy, thank you

Never had a problem with Initio. Good customer service, I can get clear information about a potential claim. Quick service.

Easy.

Very fast, simple and efficient.. thank you

All experiences excellent

Simple, Clear, Easy, Value. No appointment. No screens of confusing paperwork and questions. Fantastic.

good guys

Happy with ease use

I’m impressed. Sorting Insurance isn’t a favourite hobby of mine ... the experience has been pain free, clear and transparent details, staff who do what they say they will and follow through. Compared to other insurers or Tower and AON this has been a breath of fresh air and I won’t mind doing it again!Thank you for keeping things simple with good coverage. Keep up the good work!

cos its just easy! I used to work for IAG so have faith in the process!

Ease of use and good website

Prices are fair and great service

The realistic and flexible nature of accommodating unconsented works, and the ease of being able to do the whole application process online, plus the premiums are very reasonable.

Great value

Easy online process, dynamic young company and confidence in knowing I would be looked after in the event of a claim.

Best value for money and easy to get the insurance online

Excellent so easy to renew 5 stars very happy customer here

Initio had tried maximum effort in order to minimise the payment for the insured. I had been through all the stress because of this event, loss of rent for rest of the year, theft and damages etc. Furthermore I have to experience even stressful time to deal with Initio insurance company dishonest approach.

Great quoting process, easy to use and good rates

Great service

Unable to increase loss of rents to $50,000

Dont like your risk on Wellington properties

Absolutely hassle-free

Easy to use website

nice and easy, and the paying monthly thing is great.

I've never made a claim, so cannot judge how easy, or not, that would be!

Ease of setting up insurance.

Easy to use and very flexible

Everything went like clockwork, and after my trip through your site and learned how to navigate it, the smooth flow was excellent. Also if had good customer service from Andre, helpful and polite. Thanks

Easy to deal with

Good service.

I have been very satisfied with the service though other companies send an Insurance assessor to sort the claims out.

competitive premium. Easy to renew.

Awesome work team so easy to use system an great price

Excellent and easy to use! Thank You!

GOOD RATES, EASY TO WORK OUT AND AWESOME HELP FROM TEAM THAT ANSWERS THE PHONE :)

So easy to follow and very helpful person on the phone.

really easy to transact

Possibly the easiest process of all insurance companies I've dealt with.

Easy and Friendly Sign up.

Simply outstanding

good value.

I was highly recommended by a friend, and would highly recommend to others.

How easy does Initio make it?? Amazing!!

Value, 4 months required between rental inspections and easy to make changes

good value cover. Easy to buy it on line. Good company.

Easy and simple to do online.

you are cheaper, especially since I can choose my rebuild value and excess

Quick and easy process

1. Extremely easy to use and very straightforward. 2. Very well priced. 3. Helpful staff that knew what they were talking about

Great service and provider

I am a property trader and investor and this platform makes it so easy for me.

Very easy to do. Explanations on the website make it clear what you are insuring, plus the price is competitive ;)

Price and key replacement excess exclusion!

Too easy

happy with service

Super easy to set up, no BS forms you have to full out.

The online was easy to use and not difficult as other insurers were

Extremely helpful and responsive.

Great, easy to use :-)

simple and effective

By far the simplest, easiest way to take out insurance.

Easy and Fast service

great service and policy exactly what i have been looking for and other insurers were struggling to provide

Have been a client since Initio's early days. Had 1 water damage event in a kitchen and had prompt good assistance from Initio and Kitchen repaired and restored very quickly. Recommend Initio to people regularly.

Extremely easy and quick to apply

We are very happy with your service.

Great easy service to use - thanks again :-)

Good service, and quick respond to customer's claim.

Very simple, fast and easy!

The premium is easy to buy

Good website, easy to follow. Prices have been creeping up a little though, be good to offer a multi policy discount if a customer has several policies with you.

super easy an friendly.

Easy and quick. Good price too.

Simple to use.simple to renew and alter if needed.

Setting it up was very easy, I guess the proof of how good this insurance is will be if anything ever has to be claimed (not so far).

quick and easy. Seems too easy to be a true for an insurance company!!!

Online, and kept simple to use

Comprehensive yet clear, well itemised and easy to understand policy. Great website interface. Competitive pricing.

So easy to renew insurance

Good communication and easy to do

So easy and filled requirements.

Easy to renew, and reasonable rates.

great online system and great help when required. thanks Micah!

simple straight forward

Very efficient online process, makes it all very easy, accessible and clear.

very easy to deal with online

Nobody is perfect !!

I've found initio very easy to deal with online, and the premiums provide excellent cover for our situation (holiday home that's occasionally rented to guests). Other insurance companies made it such a hassle to get a reasonable quote under these circumstances.

Has been straight forward and simple during my 4 years of policy

So easy, and very reasonable rates. Highly-recommended to everyone

so easy to sign up, great rates etc.

Easy, with good coverage and price competitive

Competitive rates and ease of use of website

Great modern online insurance option- excellent for NZPIF members

Great on line service and quick responses - Have used before and will use again - Thanks Andre

Price hasn't changed. Happy with online process, its nice and fast/fluid experience

Good simple system. Cheaper than other insurers

Security, convenience and a reliable Insurer

fast. easy. cheaper than broker.

I am so impressed with the ease of Insuring with this company and the extra benefits offered

Good value, simple and upfront info so you know what you're getting.

Seamless service highly recommend this product

Slick online application process, excellent landlord cover, very responsive.

Very easy to get a quote, quick answers to my questions, plus they provided a helpful comparison to my current policy. Definitely recommend.

Ease of starting and seems to be honest

Easy to deal with, website easy to use. Good value.

Good n fast easy to deal

Great company to deal with always very helpful

Fast, easy, competitive pricing

Easy, no fuss and competitive prices

Great easy process and good value for money cover.

So happy I have all my insurances with you, website is easy to use as well

I've recently had Malicious Damage by my tenants which resulted in over $40,000 damage! I was so lucky that I'm insured with Initio which they've attended very quickly and processed payment at a swift pace. The loss adjuster and the admin person that handled our case was kind and professional, all conversations are easy and prompt response. Furthermore, they've demonstrated compassion to what happened to us, in the old classic Kiwi way. 5 STAR for teams at Initio, you guys are AWESOME! highly recommend to all.

Great company to deal with!

Easy to set up, great price

Easy online quote. Chat feature worked well.

I have recommended you to family and friends. A lot of them have changed. You are good value for money. Easy to deal with

We had a Meth claim / very stressful time / Initio staff were awesome & friendly & handled the claim professionally step by step & got our property sorted out & rented out again Cheers

helpful advice from "chat" with Andre and good pricing on Landlords policies. Thanks

I have had all my insurance policies with AMI for decades. I thought they did a reasonable price. Your quote is better - who doesn't want to get a good deal!

Easy to use, and Hassle free in any claims I've made

easy to deal

Love the online interface

Easy, and great to be able to get insurance for our holiday home.

Simply and easy.

You are the best

Very good service when I have made a claim.

So quick & easy via website

Great service, prompt, reliable, uncomplicated, all the things I want in a busy life! I can do most of it online and can view my insurance details on the dashboard at any time which is handy when we have multiple properties.

Great Internet site and extremely helpful style during phone conversation.

easy to use and to understand

easy to use, all the insurance I need at much lower prices. thank you.

Easy system, good value.

So user friendly & simple!

fast, easy to quote/renew and competitive

Great digital experience focused on landlords needs

helpful staff easy to set up policy

Quick and easy. Great response time from support desk. Competitive price.

Good service and easy to use

excellent service & product-once an AP option is available (instead of CC for monthly payments) it would be 5star recommendable

Easy and hassle free. Option to add/include special items. Competitive pricing

Huge savings on my policy and easy to do online

So easy to renew policies and also the cost of insurance is very competitive.

Great and ease of service from Initio. Thank you.

So easy

So simple and easy to arrange insurance; and a competitive premium - thank you!

Easy to manage and good value !!

Simplistic - hopefully reliable!

Very easy to set up and competitive pricing and good coverage

Simple, easy process. Best value insurance in the country.

Cheaper than most other insurers. Easy to complete and pay online.

User Experience excellent!

Easy to fill out policy online and cheaper than most other insurers.

Easy process and prompt communication

Very good pricing

Good value and good user friendly systems

Good service and prices. The cost breakdown is useful, shows just how much this government is clipping the ticket.

A very comprehensive cover given and a very easy process.

Quick and Easy

I've used Initio several times and it is simply the best - so easy!

Easy renewal.

because being with Initio is easy and no trouble to do all business online.

Great user friendly website. Thanks so much

Simple process but cannot give top score as premiums continue to soar and I have not had the need to test the claims side of the scheme, and hopefully never will.

Easy to apply online and very cost-effective.

Quick and easy, in todays world i need to do as much as possible via internet, and not on the phone

Easy, excellent service.

Great firm !!

Easy and simple to use!

Easy and recommended by Hawkes Bay Property Investors

Great easy service

Great price & cover, easy to use portal

Initio has competitive pricing and its so easy to get one online. Covers most I could think of ensuring peace of mind. My second year with Initio!

Your water damage policy is far too strict. A gradual leak that you can't notice caused thousands of dollars in damage but wasn't covered by our cover.

Easy to renew. Good prices

Easy site to use and good pricing

Great website, easy to use and good pricing

It works for me

awesome service

Clear, simple and easy to navigate.

great reminders. competitive cost of policy and extensive inclusions

Fast, simple and competitive premium. Claim also easy and straightforward.

Easy to fill out and to see how premium is affected by choices. Also cheaper than others :-)

Very quick and easy to set up, and great price.

PRICE

It seems an okay policy but too expensive. At the moment I've not got enough time to research other options.

Not really sure; it was easy to get, lets hope you easy to deal with

Easy process - easy to navigate website and easy access to info - but most importantly competitive pricing.

Great price and service

great

being great thanks

Good service.

Competitively priced and easy to set up.

It would be best if you have a reference part for customers to write their property address, when using account to account. Also to choose a date I want the funds to drawn out, rather than for it happen straight away.

Competitive rates, great service when I made a claim.

easy as to renew and update the policy! Keep up the good work team

Very easy seem comprehensive at competitive rates

easy, good price

EASY TO USE GREAT PRICE

Effortless, Reasonable prices, No Automatic rollover, with huge increases. Good reminder.

So easy to use & understand

fast and easy!

Need to see you live up to what we have agreed in the contract above

Other insurance companies are offering competitive terms. In particular I am thinking of AA.

Online, easy

About $600 less than what pic insurance brokers were going to initially charge me

Easy online set up. Works for our situation

Good prices, good service when we have made a claim.

Easy to use and clear format

seemed very straightforward to set up but not had any dealings yet so we will see if you're worthy of 5 stars!

My Daughter Pam Hanretty recommended me and tells everyone how wonderful your service is

Clear benefits, Easy process. I completed this in 15 minutes from the UK. Definately the most simple insurance I have ever completed. Time will tell how good the service is beyond this.

Transparency & speed of the renewal process and the ability to insure holiday home that is also rented

I have already recommended you to my accountant.

Friendly systems to follow. Thank you.

Because there is a policy that protects a holiday home that is also rented out. Some other insurance companies don't seem to have a policy ready to cover this type of property use.

Great value insurance

Great cover for this type of property.

Luv being able to do it all online. The friendly reminders were nice, thanks. Great being able to pay monthly now.

Very user friendly.

Easy to deal with

Quick easy to use, processed the one small claim we had well. Just renewed for 3rd year.

Easy online process. However at this stage can not comment on claim process as had no claims.

Easy and straightforward to set up insurance

Easy to use and instant insurance

easy to use

So simple and quick to use.

Really easy process

Sooo simple to insure a property and Initio support the NZPIF.

Good value, simple to use, very efficient

Value for money and so easy.

Very quick and easy the deal with

GOOD SERVICE!

Really simple service to use, value seems fair.

Been with Initio for about 5 years, for 2 properties. I am happy with the policy.

Friendly and helpful staff, good communication and ease of use

quick and easy

Easy online process

Easy, simple, and I have control over how I insure ... thank YOU!

Cover, ease of renewal and competitive premiums.

would be 5 stars, because it is all so easy. but since you have been bought out the prices have been creeping up.

Easy to use. Good pricing

Good service and easy service. Great pricing.

so far so good

Easy and fast. great stuff

Easy system to use

happy long term client

ease of use and great pricing

Have not had any direct experience (claims) so don't know how supportive your company is but cover is good and premium renewals easy to negotiate.

It was so easy! I've spent literally hours on the phone to other insurance companies and brokers this week. Initio came back with the best cover, best price and I purchased the insurance online within 5 minutes. Amazing, thank you!

It was friendly. Easy simple clear information. Liked the examples of recent payouts and do not payout. Also the info of what you covered under landlord insurance. Extensive and clear with options of increasing. Then easy to pay at end with clear information and instructions. Im not use to digital technology but it was great. Thank you

No probs renewing all info clear and easy to understand.

Cannot be easier to renew, thanks team:)

Very easy to manage, nice setup

So hassle free, easy to use, quick to update with instant communications! Not to mention the competitive premiums. Keep up the good work

Good value, easy to deal with. Simple.

Haven’t needed to use you, so can’t give 5 stars.

Simple easy good value