Can I claim for that?

Do you ever get that sinking feeling that your claim might be denied? Do not worry, we’ve got your back! Here at initio, we’re here to help make sense of insurance claims.

Picture this: your furry friend decides to redecorate your living room by adding some stylish chew marks to your carpet. But then you realise the repair bill is more jaw-dropping than the damage itself. Perhaps a car drives into the side of your house, or maybe you accidentally run over your golf clubs with your lawn mower.

Do you file a claim? Absolutely!

As your trusty insurance provider, it’s our job to come to the rescue. Paying claims is what we do best – it’s practically our superpower! Which is why we have made this process as easy as possible.

Our tech-savvy system, which we call Smart Claims, guides you through each step, asking all the right questions and ensuring that the info you provide is spot-on. The Smart Claims technology is all about putting people first and making the claims process as easy and fast as possible.

Here’s something to keep in mind: if you’re ever unsure about filing a claim, it’s always worth going ahead. Our smart claims platform will guide you through all the relevant questions we need answered. This means that when it comes time to process your claim, we have all the details we need. 

There might be times we’ll need more information from you, but these instances are few and far between. It’s also worth mentioning that you can never have too many photos or documentation. The more evidence you can provide, the smoother the process will be in the long run.

At initio insurance, we’re not just about policies and premiums – we’re about making your life easier, because let’s face it, who doesn’t love a hassle-free insurance experience?

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