How to buy your first policy
Compare insurance cover
Get confirmation of cover
Pre-purchase a new policy
Cancel your old insurance
What is an interested party?
What is initio and how does it work?
What are initio’s products?
Read policy wordings
Payment and costs
Things we don't cover
Technology you can trust
Get Certificate of insurance
Change my insurance
Cancel my insurance
Can I change how often I pay?
How to renew your annual policy
Navigating your dashboard
How do I make a claim?
Claim FAQ's
Landlord claims
Vehicle Claims
Claims & natural disasters
House insurance FAQ's
Make a change
How does excess work?
Do I have contents cover?
Contents insurance FAQ's
Contents Calculator
Landlord insurance FAQ's
Landlord obligations
Property management
NZPIF members
Attached flat/self contained unit
How do I buy my first vehicle policy?
Change my vehicle insurance
Car insurance FAQ's
Roadside assist
Roadside Assist mobile portal
Holiday home FAQ's
Short term rentals
House flip insurance basics
When do I need Contract Works insurance?
Are Renovations or Extensions to my home covered?