How do I quote and insure a house, not already with initio?

Scenario:

  • An existing client of yours is up for renewal on their House & Contents, Landlord or Holiday Home and needs cover.
  • An existing client of yours has purchased a new/additional house and needs cover.
  • A new customer has approached you for House & Contents, Landlord or Holiday Home insurance.

Getting your client online is easy with initio

  1. Use your initio landing page to quote your customer’s house
  2. Choose the relevant property type (own home, rental, holiday home)
  3. See instant quote on screen. From the quote screen email yourself the quote
    • Select the expected start date of insurance.
    • Set the sum insured to the amount discussed with your client, their current sum insured, or leave it as the default sum insured.
    • Click ‘Save & email this quote’.
    • Enter your client’s name and then your email address.
  4. Separately email your client the price (and high-level details of the cover) and include the ‘restore quote’ link you received in the email from initio. (copy the link/url)
  5. If your client would like to proceed with the cover they can click the restore quote link, which will give them the ability to dynamically things like excess, sum insured, contents etc., In this email, you may also like to compare us with other insurance companies.

Please note: 

  • Initio does not onboard these customers. For compliance reasons, the customer must complete the signup online themselves in order to answer the proposal questions.
  • Prices can change so please select the correct expected start date.
  • If the property is pre 1935, or in a certain risk zone this may trigger a referral to the initio team. They will need to review the cover, and potentially obtain further info before deciding on whether or not to offer cover.
  • Alternatively, simply send your broker landing page link to the customer.
  • If your client already has a property insured with initio, then simply refer to login to their own initio dash, click the ‘House Insurance +’ button, and enter the property address.
  • Monthly payment is limited to credit cards or Visa/MC debit cards. Annual is a credit card or account2account (real-time bank transfer).

Helpful link:

What does the customer do once they have the restore quote link?

  1. Click the ‘restore quote’ link or they can re-quote from your broker landing page
  2. Review and make changes to the quote, eg adjust the sum insured, excess 
  3. Confirm the start date of the cover
  4. Select the preferred payment option monthly or yearly
  5. Answer property information questions (e.g insured name, interested party)
  6. Fill in account details (e.g customer name, contact details)
  7. Answer proposal and claim history questions (e.g previous claims, convictions)
    • Policy may refer at this point, initio will handle and advise.
  8. Make the payment online for instant cover

Please note: 

  • Monthly payment is limited to credit cards or Visa/MC debit cards. Annual is a credit card or account2account (real-time bank transfer).

Helpful link: