Please note you can only change a policy once it’s active, ie. the inception date is not still in the future. Key takeaways Most changes to your vehicle policy can be made online through your initio dashboard once your policy is active. You can update your address, level… Learn more
Renewing your annual insurance policy with initio is easy and keeps your home protected. When it’s time to renew, we’ll send you an email with all information on how to view the cost and to renew your policy. In the email, you’ll find instructions and a button to log in… Learn more
This is a question we’re asked all the time. To make it easy, we’ve built custom policy comparison tools so you can do a side-by-side comparison to other popular New Zealand insurance companies. If your insurance company isn’t included or there’s something you want us to add, let us know. Learn more
With the exception of correcting the Insured Name or Interested Party, please note you can only change a policy once it’s active (ie. once effective date is reached). If you’ve incorrectly set up other details for a policy in advance, you must cancel the policy and do a… Learn more
You can cancel a policy yourself online any time through your dashboard, and you will be refunded the unused premium. Key takeaways You can cancel your policy at any time through your initio dashboard or by contacting our Support team. If you cancel your policy before it expires, you… Learn more