How to switch from your current insurance provider to initio
Switching your house insurance to initio is quick and easy, but timing is important to make sure you stay covered every step of the way. Here’s what to do and in what order.
1. Get your initio policy lined up first
Before you cancel your current policy, start a quote with initio. You can do this online in minutes. Once you’re happy with the cover and price, set the start date for your new policy.
- If you want your cover to roll over seamlessly, choose the day after your current policy ends.
- If your old policy ends at midnight, set your new one to start the next day, you don’t want a gap in cover.
2. Make sure the dates line up
Your current policy should stay active until your new one begins. Even a short gap could leave you without cover if something unexpected happens.
- Example: If your old policy ends on 14 June, set your initio policy to start on 15 June.
3. Sign up with initio
Once you’ve confirmed the start date, complete the sign-up online. You’ll get instant confirmation of cover and policy documents sent straight to your inbox.
4. Cancel your old insurance
When your initio policy is locked in, contact your old insurance provider to cancel your policy from the day your new cover starts. Most providers will refund the unused portion of your premium if you’ve paid in advance. Learn more about cancelling your old insurance
- Be prepared for them to ask for proof of your new cover (you can email them your initio confirmation).
5. Double-check everything
Before your initio policy starts, check that:
- Your start date is correct
- You’ve got confirmation that your old policy is ending on the right date
- You’ve downloaded and saved your initio policy documents
Tip: If you’re unsure about dates, start your new policy a couple of days before your old one ends — a small overlap is better than no cover.