FAQ's about getting started

Why do I need house insurance?

House insurance protects you financially when the unexpected happens to your home, like a fire, flood, or sudden water damage. Without it, you’d need to pay the full cost of repairs or rebuilding yourself, which can be extremely expensive. Most New Zealand homes are worth hundreds… Learn more

How to switch from your current insurance provider to initio

Switching your house insurance to initio is quick and easy, but timing is important to make sure you stay covered every step of the way. Here’s what to do and in what order. 1. Get your initio policy lined up first Before you cancel your current… Learn more

What if my quote isn’t straightforward?

Most of the time, getting a quote with initio is fast and simple. But every now and then, something pops up that needs a closer look – whether it’s a map that doesn’t match your house, a question about flood zones, or a message… Learn more

Get started with initio

How do I get a quote with initio? Getting a house insurance quote with initio is quick and simple. Just pop your property address into our quick quote tool and we’ll do the heavy lifting for you. You’ll see your premium… Learn more

How do I buy my first policy?

Wondering how to get your first policy with initio started?  This guide outlines the entire process from getting a quote to paying for your policy. It takes you through the basic steps of quoting, customising and changing your cover, disclosing other information and… Learn more