Vehicle Claims

Roadside Assist now has a portal!

If you’ve signed up for initio’s Roadside Assist service and find yourself stranded due to a breakdown, help is just a few taps away. With our new mobile app, getting back on the road has never been easier. Roadside Assist portal… Learn more

Am I still insured if I crash without a warrant?

It’s the stuff of nightmares. The family car is booked in for a Warrant on Tuesday, but you still have to do the Monday school run. Everything runs to plan until a distracted driver rear-ends you at the lights. Will your insurance still cover the damage? Don’t worry,… Learn more

How does Claims Grade and Knock-for-Knock work?

When you have had claims you may have to pay more premium on your insurance. Don’t be offended, insurance companies are just trying to automatically place a price on the risk of the driver. In insurance driving this is called ‘pricing risk’. Car insurance is a bit different to… Learn more

What is Driver Grade?

The main driver’s age and loss history is a major factor in calculating your car insurance premium When you get a quote from us we ask about the number of claims you’ve had in the last five years, where you or the owner paid the excess. Each anniversary,… Learn more