Can I pay with direct debit?
Unfortunately we do not offer Direct Debit payments from your bank account.
Key takeaways
- Initio does not currently offer direct debit payments from a bank account.
- Payment options are limited to the methods outlined in the “How can I pay my premium?” support article.
- Initio aims to keep payment processes efficient to help keep premiums competitive and pass savings on to customers.
- Customers looking for alternative payment methods should refer to the available payment options article.
Payment options available with initio
| Payment method | Available? |
|---|---|
| Direct Debit | ❌ |
| Visa Debit Card | ✅ |
| Visa Credit Card | ✅ |
| Mastercard | ✅ |
| Online EFTPOS (annual policies) | ✅ |
| Account2Account (annual policies) | ✅ |
To see our available payment methods please see here.
We aim to keep our payment processes as efficient as possible so that we can keep prices down, and pass on these savings to our customers.
Frequently asked questions
Can I pay my insurance from my bank account?
Direct debit isn’t currently available. Depending on whether you’re paying monthly or annually, other payment methods are available. See our How can I pay my premium? guide for the current options.
Can I pay monthly without direct debit?
Yes. Monthly policies can be paid using a Visa or Mastercard credit or debit card. Direct debit is not available.
Other articles of interest
- Online eftpos
- How to set up an account with a visa debit card
- Do you need to switch payment frequency?
Written by Megan Fisher, Head of Marketing at initio.
Megan has been with initio since 2022 and has over 20 years’ experience in marketing and product strategy. She works closely with initio’s claims and customer experience teams, giving her a first-hand view of how insurance works when customers need it most.