How meth contamination claims actually work

Meth contamination claims aren’t common, but when they do happen, they can be complex. Here’s a simple guide to how the process works with initio and what to expect.

When should I test for meth?

Regular testing isn’t an insurance requirement, but it’s recommended at key times:

• Between tenancies
• When purchasing a home
• If a tenant’s circumstances change and things seem suspicious:
  • People coming and going at odd hours
  • A new, unlisted person moves in
  • Police raid the property
  • Known gang associations

Types of meth testing (and costs*)

1. DIY tests
   • Purchased from retail stores or online. These tests use swabs and extraction solution and can be easily completed by the landlord or property manager. 
   • Easy to obtain an indication of contamination.
   • Not able to provide robust results sufficient for insurance purposes.
   • $100.00 – $150.00 for a pack with multiple test kits.
2. Composite test
   • Completed by a meth testing professional. 
   • One test result for multiple rooms – combines all results and provides a maximum theoretical level. 
   • $300.00 – $400.00, depending on the property size. 
3. Detailed test
   • Completed by a meth testing professional. 
   • Each room is individually tested. One wipe is used per surface to confirm exact contamination levels. 
   • $500.00 – $3,600.00 depending on the property size/number of samples required. 

Tip: Ensure your testing professional complies with the New Zealand Standards 8510.

The meth claim process

1. The initial composite test comes back positive
2. Detailed test confirms room-by-room levels
3. The insurance claim is lodged, and the relevant documents are collected. As well as the testing results, we need you to supply information about the tenancy and support meeting the Landlord’s Obligations of your policy. 
4. The claim is assessed
5. Decontamination is arranged (by IAG-approved cleaners)
6. Post-cleaning tests confirm levels are now below the required level
7. Clearance certificate issued
8. Remediation (e.g, new carpet, curtains etc where required)
9. Property can be re-tenanted

Decontamination costs

These can vary widely, so Initio will require two quotes. 

For example, below are 2 quotes we obtained to clean a property:

• Provider 1: $12,063.50
• Provider 2: $22,218.00

Only hard, non-porous surfaces can be cleaned (e.g., walls, benches). Soft furnishings, carpet, curtains, etc. in the contaminated rooms must be removed and replaced.

Loss of rent cover

• Starts on the date of confirmed contamination
• Ends once the property is liveable again (usually after remediation is complete)
• Typical timeframe: 2 to 16 weeks (average is 7 weeks)

Final thoughts

Meth contamination isn’t the most common type of claim, but it can be one of the most disruptive. Being aware of the signs and testing at the right time can help you stay ahead of it, and if the worst happens, Initio’s claims team is here to make the process as simple as possible.

Related Support articles

• What to do after a positive Meth test
• Is Meth testing required?
• Understanding the Gluckman report
• Is meth still a problem in NZ?
• Northlands Meth crisis (RNZ article, external)

*Current average costs May 2025