Key takeaways If you have Full Cover, no excess applies when the claim is only for repair or replacement of your windscreen, windows, glass sunroof or driving lights. Claims for windscreen damage must be lodged online through your initio dashboard against the correct vehicle policy. Once your claim has been… Learn more
Please note you can only change a policy once it’s active, ie. the inception date is not still in the future. Key takeaways Most changes to your vehicle policy can be made online through your initio dashboard once your policy is active. You can update your address, level… Learn more
If you’ve signed up for initio’s Roadside Assist service and find yourself stranded due to a breakdown, help is just a few taps away. With Roadside Assist Online, getting back on the road has never been easier. Roadside Assist Online Key… Learn more
So you’re ready to insure your vehicle with initio. Awesome. This guide walks you through the key steps: getting a quote, customising your cover, telling us what we need to know, and making your payment. 1. Get an instant quote You can get a car insurance quote online in just… Learn more
Your safety on the road is our priority, and we’ve taken comprehensive measures to ensure you’re covered in every situation. Here, you’ll find everything you need to know about our optional cover for roadside assist service. Key takeaways Roadside Assist is an optional benefit available with Full Cover vehicle… Learn more
It’s the stuff of nightmares. The family car is booked in for a Warrant on Tuesday, but you still have to do the Monday school run. Everything runs to plan until a distracted driver rear-ends you at the lights. Will your insurance still cover the damage? Don’t worry,… Learn more
When you have had claims you may have to pay more premium on your insurance. Don’t be offended, insurance companies are just trying to automatically place a price on the risk of the driver. In insurance driving this is called ‘pricing risk’. Key takeaways Insurance providers use a driver’s… Learn more
The main driver’s age and loss history is a major factor in calculating your car insurance premium. Key takeaways Driver Grade is the system initio uses to assess the main driver’s claims history when calculating vehicle insurance premiums. Driver Grade is based on the number of… Learn more
Our robust cover means it’s not the end of the world if you use your car for some business use. You’re still covered as long as it’s not being used for any of the below. Key takeaways Initio vehicle insurance covers most business use unless the vehicle is being… Learn more